Human Resources Manager
| Posting date: | 08 December 2025 |
|---|---|
| Hours: | Full time |
| Closing date: | 22 December 2025 |
| Location: | Suffolk, Eastern England |
| Remote working: | On-site only |
| Company: | BENCAS CHEMIST LIMITED |
| Job type: | Permanent |
| Job reference: |
Summary
Job Advert: Human Resources Manager - Leiston Pharmacy, Suffolk
Are you an experienced, dynamic HR professional ready to shape the team and culture of a growing independent pharmacy in Suffolk?
Leiston Pharmacy, a reputable and community-focused independent healthcare provider in Leiston, is looking for a proactive and experienced Human Resources Manager to oversee all aspects of our employee lifecycle and HR strategy. This is a unique opportunity to join a business where your work directly impacts patient care and team well-being.
About the Opportunity
Reporting directly to the Pharmacy Owner/Director, you will be responsible for developing, implementing, and managing HR policies and procedures to ensure the pharmacy remains an efficient, compliant, and supportive workplace. You will act as a trusted advisor to the management team and all employees.
Key Responsibilities
• Recruitment and Onboarding:
• Manage the end-to-end recruitment process for all roles (Pharmacists, Technicians, Dispensers, Counter Staff).
• Develop and place compelling job adverts.
• Oversee onboarding, induction, and probationary reviews.
• Employee Relations & Support:
• Act as the first point of contact for all HR-related queries, providing coaching and support to managers and staff.
• Manage complex employee relations issues, including disciplinary procedures, grievances, and conflict resolution, ensuring legal compliance.
• Policy and Compliance:
• Develop, update, and implement company policies and procedures in line with UK employment law and GPhC/NHS requirements.
• Manage staff contracts, employment documentation, and personnel files.
• Performance Management and Development:
• Implement and manage the performance review system.
• Identify staff training needs and coordinate relevant professional development for clinical and support staff.
• Compensation and Benefits:
• Manage the company payroll input/liaison and benefit administration (pension, holidays, sick pay).
• Ensure compliance with minimum wage and working time regulations.
✅ Essential Requirements
• Experience: Proven experience (minimum 3 years) as an HR Manager or Senior HR Advisor, ideally within the healthcare, retail, or a highly regulated small-to-medium enterprise (SME) environment.
• Qualifications: CIPD Level 5 qualification or equivalent experience is highly desirable.
• Knowledge: Comprehensive knowledge of UK employment law and best-practice HR principles.
• Skills: Exceptional communication, influencing, and negotiation skills. Strong organisational skills with meticulous attention to detail.
• IT Proficiency: Proficient in using HRIS (Human Resources Information Systems) and Microsoft Office Suite.
• Personal Attributes: Highly confidential, professional, and ethical approach to all duties.
✨ What We Offer
• Competitive salary (£35,000 - £42,000 per annum, depending on experience and qualifications).
• Generous annual leave and company pension scheme.
• Opportunity to shape the culture and HR function of an independent business.
• Support for continued professional development (CPD).
• A friendly, supportive, and community-focused working environment.
Location & Schedule
• Location: Leiston, Suffolk.
• Job Type: Full-time, Permanent.
• Schedule: Monday to Friday.
• Commute: Must be able to reliably commute to the Leiston area.
Are you an experienced, dynamic HR professional ready to shape the team and culture of a growing independent pharmacy in Suffolk?
Leiston Pharmacy, a reputable and community-focused independent healthcare provider in Leiston, is looking for a proactive and experienced Human Resources Manager to oversee all aspects of our employee lifecycle and HR strategy. This is a unique opportunity to join a business where your work directly impacts patient care and team well-being.
About the Opportunity
Reporting directly to the Pharmacy Owner/Director, you will be responsible for developing, implementing, and managing HR policies and procedures to ensure the pharmacy remains an efficient, compliant, and supportive workplace. You will act as a trusted advisor to the management team and all employees.
Key Responsibilities
• Recruitment and Onboarding:
• Manage the end-to-end recruitment process for all roles (Pharmacists, Technicians, Dispensers, Counter Staff).
• Develop and place compelling job adverts.
• Oversee onboarding, induction, and probationary reviews.
• Employee Relations & Support:
• Act as the first point of contact for all HR-related queries, providing coaching and support to managers and staff.
• Manage complex employee relations issues, including disciplinary procedures, grievances, and conflict resolution, ensuring legal compliance.
• Policy and Compliance:
• Develop, update, and implement company policies and procedures in line with UK employment law and GPhC/NHS requirements.
• Manage staff contracts, employment documentation, and personnel files.
• Performance Management and Development:
• Implement and manage the performance review system.
• Identify staff training needs and coordinate relevant professional development for clinical and support staff.
• Compensation and Benefits:
• Manage the company payroll input/liaison and benefit administration (pension, holidays, sick pay).
• Ensure compliance with minimum wage and working time regulations.
✅ Essential Requirements
• Experience: Proven experience (minimum 3 years) as an HR Manager or Senior HR Advisor, ideally within the healthcare, retail, or a highly regulated small-to-medium enterprise (SME) environment.
• Qualifications: CIPD Level 5 qualification or equivalent experience is highly desirable.
• Knowledge: Comprehensive knowledge of UK employment law and best-practice HR principles.
• Skills: Exceptional communication, influencing, and negotiation skills. Strong organisational skills with meticulous attention to detail.
• IT Proficiency: Proficient in using HRIS (Human Resources Information Systems) and Microsoft Office Suite.
• Personal Attributes: Highly confidential, professional, and ethical approach to all duties.
✨ What We Offer
• Competitive salary (£35,000 - £42,000 per annum, depending on experience and qualifications).
• Generous annual leave and company pension scheme.
• Opportunity to shape the culture and HR function of an independent business.
• Support for continued professional development (CPD).
• A friendly, supportive, and community-focused working environment.
Location & Schedule
• Location: Leiston, Suffolk.
• Job Type: Full-time, Permanent.
• Schedule: Monday to Friday.
• Commute: Must be able to reliably commute to the Leiston area.