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Professional Indemnity Claims Handler

Job details
Posting date: 08 December 2025
Salary: Not specified
Additional salary information: Income Protection Cover if you're off sick continuously for 26 weeks or more, Professional Development + Membership support, where required by the role, Support for your Continuing Career, Eligibility to participate in our annual bonus scheme, Portal E-Learning & Development Portal, Company Days Off in Addition to Annual Leave, Private Medical Insurance, Worldwide Travel Insurance, Discounted Gym Membership
Hours: Full time
Closing date: 07 January 2026
Location: London, UK
Remote working: Hybrid - work remotely up to 3 days per week
Company: AmTrust International
Job type: Permanent
Job reference:

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Summary

We’re AmTrust International, an insurance business headquartered in London, employing more than 1900 people in 13 countries.‌ As part of a global group, we work creatively to develop bespoke insurance solutions for leading financial institutions, retailers and manufacturers both internationally and globally.

We are currently looking for a Claims Handler to join our professional indemnity team based out of our London office

The role will support the investigating and assessing of claims, working closely with policy holders, clients, brokers, legal professionals, third party administrators (“TPA’s”) and other stakeholders to ensure fair and timely resolution. Liaising closely with other insurers where Amtrust are either a follow line or lead insurers with a follow market and conducting thorough investigations into professional indemnity claims, including gathering relevant evidence, reviewing policy terms and conditions and setting strategy for resolution and reserves.

The right candidate will be someone who brings solid claims experience and ideally some exposure to professional indemnity claims, although we can support your learning both formally and in formally if required, you'll need to have excellent communication skills – both written and verbal, good attention to detail, and great problem-solving skills.

If you thrive in a role that offers both collaborative and independent working this could be the role for you. You’ll work cross-functionally, partnering with different departments and lines of business, and gain unparalleled exposure to all levels of the organization. Plus, you’ll have the chance to engage directly with clients, making a real impact on outcomes.

We’re open to candidates from a variety of claims backgrounds, whether you’re qualified or still building your expertise. If you’re curious, proactive, and ready to grow, we’d love to hear from you.

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