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Claims Assessor

Job details
Posting date: 08 December 2025
Salary: Not specified
Additional salary information: Income Protection Cover if you're off sick continuously for 26 weeks or more, Company Days Off in Addition to Annual Leave, Private Medical Insurance, Worldwide Travel Insurance, Discounted Gym Membership, Professional Development + Membership support, where required by the role, Support for your Continuing Career
Hours: Full time
Closing date: 07 January 2026
Location: Cardiff
Remote working: Hybrid - work remotely up to 3 days per week
Company: Arc Legal Group
Job type: Permanent
Job reference:

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Summary

We’re Arc Legal and we’re a specialist provider of ancillary insurance products. Part of the global AmTrust Financial group, we have more than 20 years of experience and as experts in our field, we are obsessed with delivering high quality ‘bespoke’ products and excellent customer service.

We are currently looking for a Claims/Prospect Assessor to join our team in our Cardiff office.

As a Claims/Prospect Assessor, you will play an important role in evaluating the merits of Property and Employment related claims. You will work closely with our Claims Team to interpret legal expenses insurance policies and deliver high-quality customer service to policyholders and clients.

To be successful, you will ideally have a law degree or relevant insurance qualifications, along with previous customer service experience. Strong analytical skills, attention to detail, and an understanding of Property and Employment Law are also beneficial.

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