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Mail Services Assistant (Term-Time,30 hours)

Job details
Posting date: 05 December 2025
Salary: £23,061 per year, pro rata
Additional salary information: Please note the annual salary quoted is inclusive of a market supplement to ensure the annual pay rate aligns with our commitment as a voluntary living wage employer.
Hours: Part time
Closing date: 15 December 2025
Location: Bath, Bath & N E Somerset
Remote working: On-site only
Company: University of Bath
Job type: Permanent
Job reference: KD13235

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Summary

This role is eligible for the Campus Services New Starter Bonus* (£1,000) and Campus Services Refer a Friend bonus*.

About the role

The Role of the Mail Service Assistant is varied with responsibility for sorting, processing and the distribution of all incoming mail & parcels. You could be out and about on our Claverton Down Campus making deliveries & collections or helping students through a customer focused counter service. Please see the attached job description for further information about the role requirements and desirable criteria in the person specification.

Our Student Parcel Collection Centre is just one of the great services we provide to our resident students & we take pride in providing a great student experience. Some IT experience is essential, as we process mail utilising Franking technology & use modern tracking software & hardware to provide service excellence.

About you

You will demonstrate:

Strong organisational skills
Experience in customer service
Flexibility and adaptability
Clear written and spoken communication
Basic computer literacy
A valid UK driving licence

Further information

This role is offered on a part-time, term-time basis (30 hours per week) and is a permanent position.

This role offers a Campus Services New Starter bonus*. In addition to the great benefits Campus Services’ offers, we can offer you a £1,000 bonus. This is payable the month after successfully passing your six months’ probation.

This role is also eligible for the Campus Services Refer a Friend bonus*. If a University staff member has ‘referred’ you to apply for this vacancy they may be eligible for a bonus. Please ensure when applying you select ‘Campus Services Employee Referral’ when answering the question ‘Where did you learn of this job?' and email campusserviceshr@bath.ac.uk the name of the person who referred you.

*Both bonuses are subject to terms and conditions, please contact campusserviceshr@bath.ac.uk if you have any questions regarding them.

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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