ICT Technician (2nd Line Support)
| Posting date: | 05 December 2025 |
|---|---|
| Salary: | £27,513 to £33,544 per year |
| Hours: | Full time |
| Closing date: | 04 January 2026 |
| Location: | Boston, Lincolnshire |
| Remote working: | On-site only |
| Company: | Boston College |
| Job type: | Permanent |
| Job reference: | VAF187 |
Summary
JOB REF: VAF187: FULL-TIME ICT TECHNICIAN (2ND LINE SUPPORT)
£27,513 - £33,544 per annum, dependent on qualifications & experience
37 hours per week
An exciting opportunity to join a brilliant College providing cross site support for its ICT Department. If you are expecting to graduate this year, this could be the opportunity for you!
This role will provide second line ICT support, working with members of the ICT Department and its users, ensuring that business and operational requirements are always met. This will include face to face support, roll out of new hardware and managing some systems including exams. At times the role may also aid with software development projects supporting the ICT Developer, Business Intelligence, and the Digital Team.
The successful candidate will hold a Level 4 Computing qualification or Level 3 with substantive relevant experience. You will understand network systems such as servers, switches operating systems and protocols and have some experience of coding with VB, VB.NET, HTML or C#. You will be expected to be able to work some evenings on a rota basis as evening support is required until 8pm.
In return we can offer you a competitive salary, 25 days annual holiday increasing to 30 after 10 years’ service plus bank holidays and an additional holiday period spanning Christmas and New Years. You will have the opportunity to work with the latest technologies including HoloLens 2 and the chance to gain additional certifications and training.
For more information on this post please contact Noble Baby, ICT Infrastructure Manager, on (01205) 365701.
What we offer:
• Be part of a supportive and inclusive educational environment
• Enjoy professional development opportunities and career progression
• Employer pension contribution
• Full range of family friendly policies
• Generous paid holidays
• Generous sick pay policy
• Competitive salary
• Free on-site parking
• Access to apply for a discount card and benefits platform
• 30% discount on fees at on-site Nursery (Little Acorns)
• Access to a healthcare scheme following a successful probation period (Access to Best Doctors and contributions towards costs of optical, dental, physiotherapy and more!)
• Access to a reward discounts scheme following a successful probation period
• Discounted Gym Membership and free-swimming sessions (at certain times) with Geoff Moulder Leisure Complex
• On-site fine dining at our restaurant, EDEN
• On-site Coffee shops based at Rochford Campus and Peter Paine Performance Centre
• Annual Staff Celebration Day
• Christmas College Closure Days
Early application is encouraged, and we reserve the right to close the vacancy once we have received sufficient applications
Boston College is committed to providing a safe and secure environment for all learners. All posts are subject to enhanced Disclosure & Barring Service checks.
Boston College is committed to promoting Equality and Diversity
£27,513 - £33,544 per annum, dependent on qualifications & experience
37 hours per week
An exciting opportunity to join a brilliant College providing cross site support for its ICT Department. If you are expecting to graduate this year, this could be the opportunity for you!
This role will provide second line ICT support, working with members of the ICT Department and its users, ensuring that business and operational requirements are always met. This will include face to face support, roll out of new hardware and managing some systems including exams. At times the role may also aid with software development projects supporting the ICT Developer, Business Intelligence, and the Digital Team.
The successful candidate will hold a Level 4 Computing qualification or Level 3 with substantive relevant experience. You will understand network systems such as servers, switches operating systems and protocols and have some experience of coding with VB, VB.NET, HTML or C#. You will be expected to be able to work some evenings on a rota basis as evening support is required until 8pm.
In return we can offer you a competitive salary, 25 days annual holiday increasing to 30 after 10 years’ service plus bank holidays and an additional holiday period spanning Christmas and New Years. You will have the opportunity to work with the latest technologies including HoloLens 2 and the chance to gain additional certifications and training.
For more information on this post please contact Noble Baby, ICT Infrastructure Manager, on (01205) 365701.
What we offer:
• Be part of a supportive and inclusive educational environment
• Enjoy professional development opportunities and career progression
• Employer pension contribution
• Full range of family friendly policies
• Generous paid holidays
• Generous sick pay policy
• Competitive salary
• Free on-site parking
• Access to apply for a discount card and benefits platform
• 30% discount on fees at on-site Nursery (Little Acorns)
• Access to a healthcare scheme following a successful probation period (Access to Best Doctors and contributions towards costs of optical, dental, physiotherapy and more!)
• Access to a reward discounts scheme following a successful probation period
• Discounted Gym Membership and free-swimming sessions (at certain times) with Geoff Moulder Leisure Complex
• On-site fine dining at our restaurant, EDEN
• On-site Coffee shops based at Rochford Campus and Peter Paine Performance Centre
• Annual Staff Celebration Day
• Christmas College Closure Days
Early application is encouraged, and we reserve the right to close the vacancy once we have received sufficient applications
Boston College is committed to providing a safe and secure environment for all learners. All posts are subject to enhanced Disclosure & Barring Service checks.
Boston College is committed to promoting Equality and Diversity
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.