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Tissue Centre Assistant

Job details
Posting date: 05 December 2025
Salary: £33,094.00 to £36,195.00 per year
Additional salary information: £33094.00 - £36195.00 a year
Hours: Full time
Closing date: 11 December 2025
Location: London, EC1V 2PD
Company: NHS Jobs
Job type: Permanent
Job reference: C9273-25-0367

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Summary

To collect, log and send samples to the relevant pathology assessment service in accordance with the Pathology standard operating procedures (SOPs) and national guidelines for the for the dispatching of pathology samples. To receive samples from network sites and clinics, log and send them to the relevant provider, returning the labelled Bio-Bottle containers to the originator as required. To safely handle, log and send pathology samples (blood and other body fluid samples, tissue samples and so forth) to the relevant pathology provider. To carefully check the request form and patient samples in accordance with the Request Form and specimen Labelling Policy. To prioritise the workload so that urgent samples are dealt with in a timely manner and to record all urgent requests as required, to follow these up and promptly give results to the requesting clinician. To field and escalate issues raised either via phone, the shared mailbox or physically so that the issue can be resolved to all partys satisfaction. To provide support to colleagues within the department, as needed. Moorfields Lions Eye Bank To scrutinise, with colleagues, and action the daily transplant lists, to ensure the correct tissue is in the correct place in advance of surgery. To source and order tissues as required from multiple tissue providers (NHSBT, MiS, RMLEB, NuVision and Wescott Medical) to maintain relevant stocks locally. To undertake appropriate checks on receipt of tissues and ensure the appropriateness of both the tissue and storage conditions. To ensure, with colleagues, that Tissue usage paperwork if completed for each issued tissue and to chase when there are identified gaps. To review and generate reports as needed for providers, including the Human Tissue Authority (HTA), Infection Control (IPC) and Graft Outcome Clinics (GOC). To provide support to colleagues within the department, as needed. Department of Eye Pathology To receive samples and biopsies from national senders and handle them in accordance with local guidelines. To carefully check the request form and patient samples whilst booking the samples in to the departments computer system,/database. To support the Biomedical Scientists by undertaking duties which they request, such as changing the processing machines, refreshing reagents across various analysers, running IQC and retrieving solvents from the bulk store as needed. To be aware of, and up to date with competencies and SOPs such as reflect the work of the department. To undertake filing and other such duties to support colleagues within the department. To undertake administrative and secretarial duties. These include receiving and sending email and mail, filtering incoming calls, drafting correspondence, ordering and maintaining a supply of office consumables, audio typing, sending packages, filing and file system management including the scanning of documents and maintaining a contacts database. Entering details of pathology specimens received into the Laboratory Information Management System (LIMS). Transcribing (typing) histopathology reports into the LIMS and distributing authorised reports to service users. Generating reports from the LIMS on matters of clinical relevance (e.g. different sources of specimens, turnaround times, lists of cases with a specific diagnosis). This duty includes submitting regular monthly NHS returns and identifying cases for the Cancer Registry. Telephone liaison for hospitals and others (e.g. police) queries regarding pathology results and possession of tissue. Liaising with external parties regarding cases/charges for private and extracontractual work. Assisting departmental staff in the prioritisation of cases to be reported. This includes identifying outstanding (non-reported) cases. Liaising with external Trusts and laboratories over dispatch and receipt of cases for diagnosis in the UK and abroad. Assisting administratively in meetings of the Department of Eye Pathology, including taking minutes when required. Organising internal diagnostic audit and facilitating audits for the wider Trust. Acting as a central point of contact for the Department. Circulating all-staff emails on behalf of the Department. Other Administrative To use all relevant systems, including OpenEyes, PAS, EyePath, and Eye Bank plus Pathology databases to ensure Data Quality - amending where necessary. To upload abnormal results to OpenEyes, messaging the requesting clinician so that they are aware. To be aware of handling all complex and sensitive information appropriately in accordance with all relevant SOPs and to ensure all abnormal blood results are actioned as necessary. To comply with the SOPs including for safe and secure confidential processing, storage and disposal of patient and other laboratory information in accordance with good work practices as required by the standards of UKAS against ISO15189:2022 and the Human Tissue Authority as needed.

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