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Medical Receptionist

Job details
Posting date: 05 December 2025
Salary: Not specified
Additional salary information: Negotiable
Hours: Full time
Closing date: 31 January 2026
Location: London, W12 9BP
Company: NHS Jobs
Job type: Permanent
Job reference: A1438-25-0001

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Summary

Job responsibilities: AdministrationTo have a thorough knowledge of all practice procedures To have a thorough knowledge of all practice procedures To work in accordance of written protocols Pulling/filing notes for surgeries and updating as necessary Filing post in medical records Email, Fax and photocopy as requested Dealing with patient queries F2F and over the telephone Reception & telephone handling Reception & telephone handling Answer incoming calls and deal with them as appropriate Answer incoming calls and deal with them as appropriate Receiving patients, consulting with members of practice team Handing completed repeat prescriptions to patient and checking names and address. Be able to cover all reception position as necessary Appointments Process appointment requests for today/future appointments from patients by telephone and in person. Deal with visits/requests Computer Registrations of new patients computer data entry and medical records Process patients changes of address computer data and medical records (have knowledge of practice area) Process repeat prescription requests in accordance with practice guidelines Telephone Have working knowledge of telephone/bleep system, during and after hours Cover for telephonist when necessary

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