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MASH Manager

Job details
Posting date: 05 December 2025
Salary: £48,163 per year
Hours: Full time
Closing date: 04 January 2026
Location: Ipswich, IP1 5PF
Company: Suffolk County Council
Job type: Permanent
Job reference: 21532

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Summary

- Suffolk County Council
- Address: Landmark House, Ipswich, IP15PF- Hybrid
- Salary: £48,163 per annum (pro rata if part time)
- Hours: 37, flexible working options available
- Contract: Permanent

Suffolk County Council is seeking a dynamic and experienced professional to lead our Adult Multi-Agency Safeguarding Hub (MASH) — a vital service at the heart of adult safeguarding across the county. This is a unique opportunity to shape and strengthen multi-agency collaboration, ensuring adults at risk receive timely, effective, and person-centred support.
Reimagine the possibilities.

Your role and responsibilities
As the MASH Manager for Adults, you will:
- Lead and coordinate the daily operations of the Adult MASH, ensuring high-quality triage and decision-making on safeguarding concerns.
- Work closely with partner agencies including health, police, housing, and voluntary sector organisations to promote integrated safeguarding responses.
- Provide oversight, performance monitoring, and continuous improvement of the MASH function.
- Support staff development and maintain a culture of learning, accountability, and excellence.

You will need
We’re looking for someone who:
- Has significant experience in adult safeguarding, ideally within a multi-agency or statutory setting.
- Demonstrates strong leadership, communication, and partnership-building skills.
- Understands the Care Act 2014 and other relevant legislation and guidance.
- Thrives in a fast-paced, decision-critical environment.
- Is committed to promoting dignity, respect, and empowerment for adults at risk.

You can view a full list of requirements in the  Job and Person Profile (Word).  If you believe you can succeed in this role, apply. Even if you don't meet all requirements, still apply. We would appreciate the opportunity to consider your application.

The team
You will manage the Adult MASH Team. The MASH co-locates key agencies together to effectively and efficiently respond to adult safeguarding concerns. The MASH provides the first point of contact for proportionate information sharing to enable robust risk assessment and decision making for next steps including if the safeguarding enquiry criteria has been met.

Empowering Everyone
We’re big believers in potential, possibility and the power of different ideas. We’re always searching for ways to encourage, respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals, especially those from groups that are currently underrepresented in the organisation, as shown in our Workforce Equality Report.

For more information
Please contact Sarah Markham for a casual conversation. You can reach them by calling 01473 26324 1 or emailing sarah.markham@suffolk.gov.uk.
If you want to apply for a secondment, read the secondment policy first. Make sure you get permission from your current manager before submitting your application.

How to apply
Step 1 - Read the Job and Person Profile (Word).
Step 2 - Click ‘Apply Now’ to start your online application.
Step 3 - Upload a supporting statement answering the following questions below (no more than 400 words per question). You should use the  Supporting Statement template.
1. Share an example of how you managed staff within a performance framework to deliver excellent service and continuous improvement.
2. Describe a situation where you engaged with partners and stakeholders to build networks that enhanced organisational response to adults with care and support needs. How did you achieve this?
3. Describe a time when you applied your knowledge of social work practice and safeguarding procedures to resolve a complex case. What steps did you take and what was the outcome?
We value authentic applications that showcase your genuine skills and experiences. Applications suspected of being generated by AI may be rejected. We encourage you to present your own work and ideas throughout the application process.
If you require any reasonable adjustments to the application process before the next selection stage, please contact our Recruitment Team by emailing  recruitment@suffolk.gov.uk  or calling  03456 014412.  If you are invited to the next stage of selection, you will have another opportunity to request adjustments for the next stages of the process. 


Closing date:  11.30pm, 04 January 2026
Interview date: To be confirmed

This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts. #LI-Hybrid





As a modern and effective council, we offer a wide variety of careers to suit people with a range of skills, abilities and ambitions. We offer working options that flex to reflect the way people work today and take the time to understand and support your individual needs. We’re driven to make a positive difference to the world around us and encourage everyone with drive and focus to join us and build an influential and impactful career. Reimagine the possibilities.
In return, you’ll enjoy:


up to 29 days annual leave entitlement (pro rata), plus UK bank holidays and two paid volunteering days
membership of a competitive Local Government Pension Scheme (LGPS)
travel, lifestyle, health and wellbeing benefits
performance-related annual pay progression, in addition to an annual cost-of-living pay increase
training and encouragement to expand your knowledge
a variety of career development opportunities across our organisation
diverse and active staff networks
flexible working options, with the right to request flexible working from your first day


Plus lots more!


If you want to know more about our benefits, values and equality commitments please visit our Suffolk County Council careers website (careers.Suffolk.gov.uk).

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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