Medical Secretary B4
| Posting date: | 04 December 2025 |
|---|---|
| Salary: | £28,860.00 to £31,671.00 per year |
| Additional salary information: | £28860.00 - £31671.00 a year |
| Hours: | Full time |
| Closing date: | 14 December 2025 |
| Location: | Guildford, GU2 7XX |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9384-25-0927 |
Summary
Reception & General DutiesTo undertake a full range of secretarial duties for consultants and their team.To produce and deliver patient clinic letters and other correspondence to NHS England guidelines, using audio typing and/or dedicated software.Request records/notes to required timeframes.Ensure efficient filing and information tracking systems are adhered to, providing continuity of care, including electronic case note tracking. Manage Targets Ensure patient correspondence is managed and actioned within NHS England guidelines, whether to the patient or GP.To understand the full patient pathway, and the impact of local decisions on this pathway by having thorough knowledge of working practices, medical treatments, associatedspecialty(ies) and departments.Understand and work to achieve the national and local standards and guidelines for patient care (e.g. RTT targets). Investigate or facilitate access to records, as required to assessstatus. Patient Liaison To make arrangements relating to patient appointmentsTo take all telephone calls from patients, relatives members of the public and other professional organisations in an efficient, tactful and compassionate manner.Listen to and manage patient concerns. This involves listening to and as far as possible resolving situations that can be highly distressing to patients/relatives who may be upset,angry or concerned. Consultant ManagementFacilitate and manage annual leave requests for Consultants, organising the amendmentof clinics and other fixed commitments. Where required, support arrangement of suitablecover for consultants during their absence, as appropriate.Facilitate creation of References on request.Provide a comprehensive personal assistant service to consultants. This may involve diarymanagement, facilitate meetings, travel and conference details as required. Team Working Supervise and train agency and bank temporary staff, as required, and provide appropriate checks to ensure that standards are maintained.Day-to-day supervision and training of medical secretarial staff and/other clerical staff.Support the induction of junior doctors.Be willing to adjust own working practices and support specialty wide and trust wide changes that will occur. Kindly refer to the attached job description for a comprehensive overview of the roles responsibilities.