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Outreach Practitioner (CHPPS)

Job details
Posting date: 04 December 2025
Salary: £26,940.00 to £30,762.00 per year
Additional salary information: FTE (Pro rata to 20 hours)
Hours: Part time
Closing date: 02 January 2026
Location: Gloucester, Gloucestershire
Remote working: On-site only
Company: Via
Job type: Permanent
Job reference: JOB0284

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Summary

The Role

This is an exciting opportunity to hold a small complex case load working with those who may be experiencing homelessness, with substance misuse, alcohol and mental health difficulties as part of a multi-disciplinary team. Making positive changes in peoples’ lives, through a non-judgmental, recovery-based approach that values the strengths and choices of those individuals.

Through joining Via, you will receive a warm welcome, peer support, training, regular supervision and the chance to thrive in a lively and innovative service.

The main purpose of this role is to provide excellent quality of care to people who are experiencing homelessness as well as substance misuse and mental health difficulties and will be using our service to access treatment for substance use and their complex needs, in partnership with our clinical team, counsellors and other professionals involved in service user care.

You will have an in-depth knowledge and experience of the challenges affecting people with substance use and related health and wellbeing issues.

Working as part of a dynamic team you will be responsible for managing a caseload of people, to include prescribing, providing a good quality of interventions at varying stages of their recovery as well as developing and delivering a wide range of groups.

The duties are varied, and no two days will be the same.

Please note this position is subject to enhanced DBS checks.

As well as a rewarding role and a diverse and inclusive team environment, check out our excellent benefits as a further reason to join our team!

The Service

Adult Drug and Alcohol Services across Gloucestershire transferred to Via on 1st April 2024. The role is partnership based (CHPSS Team) and provides a great opportunity to build on existing service strengths, drive new developments and make a positive impact as part of this new contract.

Location

This is a county wide role, but your base will be the Rikanel Centre and VIA hub in Gloucester, with travel to other locations as required.

To see the generous range of benefits we offer at Via including 30 days annual leave for all new starters, our health and wellbeing initiatives, financial perks and development opportunities – visit our Benefits Package.

For an informal chat about the role please contact Jenni Whale, In Reach Team leader at Jenni.Whale@viaorg.uk

The closing date for applications is Friday 2nd January 2026 at midnight.

All our applications are sifted by humans. Please send us applications that reflect your own knowledge, experience and values and not applications that have been generated by artificial intelligence (AI). 

We accept applications via https://www.viaorg.uk/work-at-via/career-paths/ using our short application form, and your CV. For guidance on how to complete the application visit https://www.viaorg.uk/work-at-via/how-to-apply/. Please submit your application as soon as possible as we may close adverts at any time if we receive a sufficient number of applications. 

Via welcomes enquiries from everyone, and we value diversity in our workplace. Our commitment to promoting diversity and developing a workplace environment where all staff are treated with dignity and respect is central to our recruitment process. 

We’re a Disability Confident Employer and are committed to the employment and career development of disabled people. We offer an interview to disabled people who meet the minimum criteria for our jobs, please confirm in the personal statement part of our application form that you are applying under this scheme. 

Appointment to all our posts are subject to satisfactory completion of our safeguarding checks including DBS and we follow safer recruiting principles. 

Please email people@viaorg.uk if you have any recruitment enquiries or if you require this documentation in an accessible format. 

Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Via we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles. 

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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