Host/Hostess
| Posting date: | 04 December 2025 |
|---|---|
| Salary: | £12.21 per hour |
| Hours: | Full time |
| Closing date: | 03 January 2026 |
| Location: | KT2 7QB |
| Remote working: | On-site only |
| Company: | ISS Facilities Services |
| Job type: | Permanent |
| Job reference: | 150331 |
Summary
Host/Hostess
Contract: Healthcare
Location: Kingston upon Thames, KT2 7QB
Hours of work: 33
Working Pattern: 3 over 7 days
Contract Type: Permanent
Hourly Rate: £12.21
Are you friendly, confident, and passionate about providing great customer service? Do you enjoy connecting with people and creating positive experiences?
As a Host with ISS UK, you will be an ambassador for both ISS and our clients, playing a key role in delivering a warm, professional, and memorable welcome.
This important position is ideal for someone who takes pride in exceptional service, builds genuine relationships, and helps create an outstanding experience for everyone who visits the workplace.
The Role
Create a welcoming experience for guests and colleagues, consistently delivering excellent customer service
Act as a knowledgeable representative, confidently answering enquiries about the site, facilities, and operations
Develop a strong understanding of the workplace environment, highlighting key areas such as dining options, services, and activities
Build positive relationships with guests and colleagues, fostering a friendly and professional atmosphere
Identify opportunities to improve the workplace experience, service, and culture, sharing innovative ideas with the team
Bring enthusiasm and professionalism to every interaction, promoting the site’s workspaces, facilities, and culture
About You
Excellent customer service skills with a genuine passion for delivering exceptional experiences
A friendly, approachable, and professional manner with the ability to engage confidently with a wide range of people
Strong teamwork skills, complemented by the ability to work independently when required
A considerate and proactive attitude, with a willingness to support colleagues and contribute to a positive work environment
Competent in using relevant systems and software (e.g., Microsoft Office)
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
Contract: Healthcare
Location: Kingston upon Thames, KT2 7QB
Hours of work: 33
Working Pattern: 3 over 7 days
Contract Type: Permanent
Hourly Rate: £12.21
Are you friendly, confident, and passionate about providing great customer service? Do you enjoy connecting with people and creating positive experiences?
As a Host with ISS UK, you will be an ambassador for both ISS and our clients, playing a key role in delivering a warm, professional, and memorable welcome.
This important position is ideal for someone who takes pride in exceptional service, builds genuine relationships, and helps create an outstanding experience for everyone who visits the workplace.
The Role
Create a welcoming experience for guests and colleagues, consistently delivering excellent customer service
Act as a knowledgeable representative, confidently answering enquiries about the site, facilities, and operations
Develop a strong understanding of the workplace environment, highlighting key areas such as dining options, services, and activities
Build positive relationships with guests and colleagues, fostering a friendly and professional atmosphere
Identify opportunities to improve the workplace experience, service, and culture, sharing innovative ideas with the team
Bring enthusiasm and professionalism to every interaction, promoting the site’s workspaces, facilities, and culture
About You
Excellent customer service skills with a genuine passion for delivering exceptional experiences
A friendly, approachable, and professional manner with the ability to engage confidently with a wide range of people
Strong teamwork skills, complemented by the ability to work independently when required
A considerate and proactive attitude, with a willingness to support colleagues and contribute to a positive work environment
Competent in using relevant systems and software (e.g., Microsoft Office)
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.