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Quality Assurance Reviewer - Home Based

Job details
Posting date: 04 December 2025
Salary: £37,430 per year
Hours: Full time
Closing date: 18 December 2025
Location: West Midlands, B69 1AA
Remote working: Hybrid - work remotely up to 1 day per week
Company: Dimensions
Job type: Permanent
Job reference: D019260

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Summary

Dimensions is proud to be one of very few social care organisations that are accredited by the Great Places To Work programme in 2025 - now 6 years in a row!

Purpose of the role

To work alongside people with lived experience, and in partnership with our quality improvement coaches, the wider quality, governance and lived experience directorate and our operational colleagues to:

- Assess the quality and safety and report on the support we provide to people in their homes and other locations in line with CQC/CIW and other statutory regulations, Dimensions standards, polices and recognised best practice.

- Undertake management investigations and complete reports relating to quality assurance.

A secondment opportunity can only be arranged with the consent of the employee and their line manager. Employees must obtain the agreement of their substantive line manager before applying for a secondment post.

This is a critical assurance role, assessing internal quality and providing assurance to the organisation.

This is a home based role that involves regular travel across the Midlands. To ensure effective delivery and maintain strong connections with the people we support, candidates should reside within the Midlands.

Interviews will take place on the 22nd & 23rd December via Microsoft teams.

About the role

Core duties:

- To analyse and effectively use data from our internal systems and present at meetings.

- To assess the reliability and integrity of evidence relating to quality, compliance and safety matters.

- To collate information and present in report format.

- To work in partnership with relevant stakeholders including Quality Improvement Coaches and Locality Managers to promote and ensure continuous improvement.

- To contribute to specific organisational groups and forums.

About you

The successful applicant will have:

- Knowledge and understanding of CQC/CIW inspection and regulatory processes

- To work flexibly according to the business requirements of the organisation

- To be willing to travel across the organisation and stay overnight when required

- Is committed to equality, diversity, inclusions and the values of the organisation

The rewards

- Up to 35 days' annual leave entitlement (including bank holidays)

- Staff discount shopping scheme 'Rewarding Dimensions'

- We offer a salary advance scheme where you can access up to 50% of the money you've earned before payday.

- Employee Assistance Programme

- Pension scheme

- Long Service Awards

- Qualification scheme

- Employee recognition scheme 'Inspiring People'

- Discounted health and dental cover

- Life Assurance

- Bike to Work Scheme

- Season Ticket Loan

For more information visit www.dimensions-uk.org/careers

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- An enhanced DBS disclosure will be required for this role, the cost of which will be incurred by Dimensions.

- We welcome applications from everyone who has the right to work in the UK, and value diversity in our workforce

- As Disability Confident Leaders , we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy - Dimensions has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training and career development of disabled employees

- As part of our commitment to making reasonable adjustments we can offer support to complete your application. Please contact the Resourcing Consultant Team on 03003039150.

- We now have British Sign Language (BSL) translated videos for all of our recruitment communications.

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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