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Control Room Operator

Job details
Posting date: 04 December 2025
Salary: £28,100 per year
Hours: Full time
Closing date: 03 January 2026
Location: Exeter, Devon
Remote working: On-site only
Company: Momentum Security Recruitment
Job type: Permanent
Job reference: EXETER

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Summary

Control Room Operator – Exeter
Control Room Operator
Shift pattern: 6 on/4 off. x2 Earlies (0700-1500), x2 Lates (1500–2300), x2 Nights (2300-0700), 4 Off.
Location: Exeter EX1
Salary: £28,100 + overtime opportunities (at x 1.5)



Do you have strong customer service skills with the ability to work in a fast paced control room environment?

Based in Exeter you will join a professional control room team at a state of the art 24/7 control room which monitors sites across the UK. If you have a strong work ethic with a passion for customer service and professionalism then this could be the role for you.

Applicants should meet the following criteria:

Strong customer service skills
Happy to work the following shift pattern: 6 on/4 off (x earlies, 2 lates, 2 nights, 4 off): x2 Earlies (0700-1500), x2 Lates (1500–2300), x2 Nights (2300-0700), 4 Off.
Strong administration skills
The ability to work under pressure in a professional manner


Responsibilities:

You will work in a small team responsible for monitoring client premises across the UK.
Operation of systems in a professional manner
Operation of remote monitoring systems
Respond to emergency situations in a professional manner
Liaise with emergency services when required
Respond and remain vigilant to threats and risks
Produce written incident reports
Manage crisis situations in a confident and calm manner
Respond to general queries

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