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Senior Support Worker

Job details
Posting date: 03 December 2025
Salary: £13.03 to £13.71 per hour
Additional salary information: Paid travel time , paid milage
Hours: Part time
Closing date: 02 January 2026
Location: Bath & N E Somerset, South West England
Remote working: On-site only
Company: CARE NAVIGATION LTD
Job type: Permanent
Job reference: Adv2

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Summary

Overseeing a team of support workers, offering guidance, on-site coaching, and mentoring, for all staff
Working with line manager to support and pass new staff during shadowing, providing induction, training and supervision to staff,
Train and mentor staff in safe medication handling and administration and assess competency in safe medication handling and administration
Monitor staff adherence to care plans and identify areas of improvement
Carrying out spot checks and audits on quality of care, medication administration practices, identify errors and near misses, promptly addressing performance concerns and escalate as identified and sharing the reports with line manager
Maintaining quality and Compliance
Carrying out initial and ongoing risk assessments, ensuring safe environments for clients and staff
Working with line manager to conduct client reviews to ensure care plans remain appropriate and up to date
Maintaining strong and reputable relationship with clients and their families and responding other concerns and care changes.
Completing accurate information on visits, review notes and incidents logs report to line manager
Assist in maintaining accurate and up to date audits reports that covers quality of care, staff practice and training medication disposal records.
Using spot checks to identify training needs and key policies and procedures to support staff improve practice.
Reporting all concerns to the office and taking actions to escalate client’s health changes to right professionals
Contributing to team meetings and improvements to care and support provision by staff.
Working closely with Care Coordination to ensure effective rostering of staff paying particular attention to skills and clients support needs.
Providing hands on care as required to maintain service continuity and starting and ending runs as needed
Monitoring practice and promote high standards of care of clients in line with organisational policies, relevant legislation and CQC.
Carrying out client medication stock checks, ensuring expired, discontinued is correctly logged and retuned to pharmacy.
Communicate effectively with pharmacies, GPs health care professionals, staff and clients regarding medication changes and concerns

Attributes to this post
At least 18 months experience as care worker with Care Navigation or elsewhere.
Must be a driver with full UK driving licence
Attention to detail, strong communication, leadership skills, and commitment to safe, person-centred care and going over and above.

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