Patient Flow Coordinator
| Posting date: | 03 December 2025 |
|---|---|
| Salary: | £31,049.00 to £37,796.00 per year |
| Additional salary information: | £31049.00 - £37796.00 a year |
| Hours: | Full time |
| Closing date: | 12 December 2025 |
| Location: | Coventry, CV1 5FB |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9218-25-1344 |
Summary
To establish and maintain effective communication with patients, carers, MDT, other workers and agencies across health, social care and the private sector. To resolve issues for patients and staff to ensure safe discharge, patient flow and escalate issues accordingly to LIT manager Utilise IT systems to secure accurate, timely patient data. To enter data onto specialised databases for the purposes of audit, within data protection guidelines. To have an awareness of national standards in relation to Urgent Community Response and key performance indicators when coordinating patient flow across Urgent Emergency Care pathways To have an awareness of the wider OCIT staffing capabilities and coordinate efficient use of staff skill and resource, working with the wider service Patient Flow Co-ordinators as required. Communicate all relevant information about the patients within the OCIT caseload to the multi- disciplinary team and ensure accurate recording for handover of patients in your absence. Promote and monitor adherence to Health and Safety and Trust policy designed to protect healthcare staff and service users from known hazards. Work closely with care homes to facilitate flow to their normal place of residence. Maintain a clean, safe environment ensuring adherence to Trust standards of cleanliness, hygiene and infection control at all times. To ensure confidentiality of patient and staff information is maintained at all times. To promote awareness of the role of OCIT and the Local Integrated Teams. For further details please see the attached job description. The group is currently trialling a new Integrated Neighbourhood Team (INT) model following a collaborative event with internal and external stakeholders. This pilot aims to explore team structures and assess the impact on patient experience. While no formal redesign has taken place yet, the outcomes of this trial may inform future service delivery and team configuration across the group. If you are successful in your application, please be aware that your team structure and line management may be subject to change in the future as part of this evolving model. However, any formal changes will be preceded by appropriate consultation in line with organisational policy.