Project Manager

Posting date:	03 December 2025
Hours:	Full time
Closing date:	02 January 2026
Location:	Camden, London
Company:	Riverside
Job type:	Permanent
Job reference:	5252

Summary

Job Title: Project Manager
Contract Type: Permanent
Salary: £56,091.79 Per Annum
Working Hours: 35 Hours per week
Working Pattern: Monday - Friday, Hybrid
Location: Camden, London

If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description.

Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates.

The difference you will make as a Project Manager
Support Planned Delivery Works team to ensure all planned works delivery programs in the South & London region are delivered on time, within budget and to the required standards, providing efficient and effective technical expertise, contract management, planning and administrative support as required. The specific focus will be on M&E projects (such as Lifts in High, Medium and Low-rise buildings, Commercial & Domestic Boilers, door entry installations and communal lighting upgrades) being delivered both in-house and via external contractors, how-ever it may be required that the post-holder will support the delivery of other workstreams in ensuring the overall successful completion of all investment programs for the region.
Support the Disrepair Team when required in providing a technical consultative service to Asset Services to ensure the Group continues to meet its regulatory and legislative responsibility in maintaining property in a sound and safe condition.

About you
We are looking for someone with
• Extensive experience in the building industry particularly around Lift replacements / refurbishments and commercial and domestic boilers, ideally working within a customer focussed housing repair and maintenance team with a strong understanding of building maintenance terminology and repair activities.
• Knowledge of Building Regulator approval requirements for working in High Rise buildings
• Thorough understanding of property related legislation, including Disrepair and FFHHA
• Understanding of HHSRS, Party Wall Act and Environmental Health Act

Why Riverside?
At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives.
We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.
Working with us, you’ll enjoy:
• Competitive pay & generous pension
• 28 days holidays plus bank holidays
• Flexible working options available
• Investment in your learning, personal development and technology
• A wide range of benefits

Diversity and Inclusion at Riverside:
We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues.
Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.

This role also falls under our Ethnic Diversity guaranteed interview scheme. If you are Ethnically Diverse and demonstrate you meet the minimum criteria for the role you will be guaranteed an interview.

Applications may close before the deadline, so please apply early to be considered.

Role Profile
• Deliver the programme of investment works for M&E planned investment replacement and refurbishment works for a designated number of residential properties, supporting the Contracts Manager to identify the external contractors required to effectively complete the required projects.
• Manage project delivery for M&E planned investment works for Group residential properties, acting as project surveyor to ensure quality and compliance standards and customer expectations are met, including on-site inspections during the progress of the works. Working with consultants for creation of specifications for Lift replacements and refurbishments.
• Undertake pre and post contract validation surveys, with third parties where appropriate, and ensure relevant details are accurately recorded, and maintenance records kept up to date.
• Undertake contract management in accordance with the appropriate form of contract, commissioning appropriate work orders, including monitoring progress to completion, ensuring contract obligations are fulfilled in line with agreed performance frameworks, identifying under performance and escalating via agreed routes as required. Utilising In-Tend, Iplanned and C365 to record and evidence compliance.
• Contribute to the development and review of relevant budgets including processing payments for approved contracted works, ensuring Asset Management expenditure is robustly managed in line with the Group’s financial controls, reporting as required including escalating details of planned over/under spending as appropriate.
• Co-ordinate on site activity any associated works leading from Enforcement notices received in relation to HHSRS or other statutory nuisance, working closely with Local Authorities and customers to minimize the risk identified, ensuring rectification of the issue within agreed timescale, reducing the risk of legislative, financial and reputational risk to the Group.
• Work alongside legal professionals in the preparation of evidence to be presented in court
• Maintain accurate Asset Management records, including details of component replacement works, using appropriate systems and databases, ensuring the integrity and quality of data to enable regular analysis to be carried out and reporting to be completed as required.
• Manage Asset Management stakeholder and customer enquiries effectively, providing clear, supportive and accurate advice or signposting as appropriate and escalating complaints and complex queries via the appropriate channels to ensure effective resolution.
• Manage internal and external stakeholders effectively, Asset Management colleagues, third-party suppliers and residents, providing advice and support and building constructive working relationships to effectively deliver the Group’s Asset Management Strategy.
• Ensure internal business processes are followed in line with the Group’s policy, procedures and statutory requirements.
• Contribute to the continuous improvement of processes and procedures.
• Respond flexibly to any necessary changes in work priorities and undertake other duties when required to support the effective operation of the service.
• Ensure that all data protection requirements are met in accordance with the Group’s policy, procedures and statutory requirements.
• Ensure that health and safety requirements are met in accordance with the Group’s policy, procedures and statutory requirements.
• Support, where required, undertaking Disrepair & Fitness For Human Habitation Act repair surveys for residential properties to assess defects and condition of works, both maintenance and structurally, identifying the most efficient and cost-effective solutions to ensure standards are maintained in terms of quality and compliance.

Person specification
Knowledge, Skills and Experience
Essential
• Extensive experience in the building industry particularly around Lift replacements / refurbishments and commercial and domestic boilers, ideally working within a customer focussed housing repair and maintenance team with a strong understanding of building maintenance terminology and repair activities.
• Knowledge of Building Regulator approval requirements for working in High Rise buildings
• Thorough understanding of property related legislation, including Disrepair and FFHHA
• Understanding of HHSRS, Party Wall Act and Environmental Health Act
• Experience of successfully undertaking site visits including post inspections and identification of building defects.
• Thorough understanding of project management methodologies.
• Effective contract management skills.
• Effective stakeholder management, both internally and external to the organisation, including the ability to successfully persuade and influence others.
• Customer focused with excellent written and verbal communication skills.
• Understand requirements of Section 20 notifications for leasehold customers where investment required.
• Excellent team player who can work flexibly to meet business requirements.
• Ability to use Microsoft Office.

Desirable
• Relevant building, maintenance, compliance or facilities management qualification e.g. HNC in Building (or can demonstrate relevant experience)
• Relevant health and safety qualification e.g. NEBOSH General, or equivalent.
• Relevant professional qualification.

Additional Information
• The Group has offices and property across the UK and on this basis, there will be the requirement to travel to other locations to effectively perform this role and attend department wide meetings. There may be occasional need to travel to Head office in Speke, Liverpool.
• The role will be exposed to sensitive information, therefore the role holder is expected to maintain levels of confidentiality at all times.
• In order to fulfil the requirements of this role, you will be required to work flexibly during the hours of operation.
• It is a requirement that the role holder holds a current, valid UK driving license and has access to a vehicle for travelling across the South & London region.
• The role holder is expected to be committed to equal opportunities and to promote non-discriminatory practices in all aspects of work undertaken.