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Front of House Coordinator
| Posting date: | 03 December 2025 |
|---|---|
| Salary: | £13.17 per hour |
| Hours: | Full time |
| Closing date: | 16 December 2025 |
| Location: | Pembroke, Pembrokeshire |
| Remote working: | On-site only |
| Company: | Caredig |
| Job type: | Temporary |
| Job reference: |
Summary
Join Caredig as a Front of House Coordinator and make a real difference in the lives of our tenants, helping to create a welcoming, supportive environment for tenants. We’re looking for a Front of House Coordinator to join our team at Bro Preseli, Pembroke. This is a part-time (32 hours) maternity cover. You’ll be the first point of contact for tenants and visitors, delivering excellent customer service and helping residents live independently in their homes. If you’re organised, proactive, and passionate about supporting people, this could be the perfect opportunity for you.
Role: Front of House Coordinator – based in Bro Preseli, Pembroke
Hours: 32 Hours per week – Maternity Cover expected end date 26th February 2027
Pay: £13.17 per hour, £21,917 annual salary.
You will need to hold a Full UK driving licence.
Closing Date: Tuesday 16th December 2025 at 12pm noon.
Interview Date: Tuesday 23rd December 2025
We do not offer sponsorship.
About the role
As a Front of House Coordinator, you’ll play a key role in creating a vibrant and supportive community. Your responsibilities will include:
Welcoming tenants, visitors, and contractors.
Providing housing information and coordinating admin tasks.
Supporting community events and managing the on-site shop.
Handling payments, petty cash, and basic financial administration.
Showing potential tenants around the scheme and assisting with move-ins.
Maintaining accurate records and liaising with other teams.
About you
We’re looking for someone who is:
Empathetic, diplomatic, and a great communicator
Organised with strong attention to detail, able to manage your own workload.
Proficient in Microsoft Office and able to learn new systems
Positive, proactive, and flexible
Team player and flexible.
We want you to live our values through your attitude and behaviours towards colleagues, tenants, and stakeholders. It is essential that you champion and demonstrate these Values in all you do.
Kind
Trusting
Accountable
Innovative
We welcome previous experience working as Customer Service, Hospitality or Front of House, Receptionist, Customer Service Advisor, Office Administrator, Housing Assistant, Community Support Worker, Community Engagement or Volunteer, Care or Support Backgrounds.
Why join us?
We offer a fantastic benefits package, including:
28 Days Annual Leave (excluding and Bank Holidays), increasing up to 33 days with long service
Free DBS
Free Health Care Cash Plan
24/7 Employee Assistance Programme
Eligibility to apply for a Blue Light Card
Paid training
Life Assurance 3x salary
Pension scheme with up to 8% organisation match opt-in
Enhanced Sickness and Maternity/Paternity leave pay
So, come and join a great team as one of our Front of House Coordinators in an exciting role where no two days are the same!
Please feel welcome to contact Markus Botha, Extra Care Manager on 07870654215 or markus.botha@caredig.co.uk who will be happy to answer any questions you may have about this role.
Find more information please read the Recruitment Pack which is available to download via the link below and apply by clicking on the 'apply now' tab found on this job vacancy on our website current vacancies.
About Us
We are a registered social landlord (RSL) based in Swansea. We were established in 1975 to meet the housing needs of families, older and more vulnerable people. We manage over 2,800 high quality affordable homes, and provide a range of services – including the development of new homes – to people and communities across Swansea, Carmarthenshire, Neath and Port Talbot, Ceredigion and Pembrokeshire.
We are an ambitious and well-established independent housing association. We have strong local roots, a reputation for providing quality homes, and a track record for making a positive difference in our local communities.
Role: Front of House Coordinator – based in Bro Preseli, Pembroke
Hours: 32 Hours per week – Maternity Cover expected end date 26th February 2027
Pay: £13.17 per hour, £21,917 annual salary.
You will need to hold a Full UK driving licence.
Closing Date: Tuesday 16th December 2025 at 12pm noon.
Interview Date: Tuesday 23rd December 2025
We do not offer sponsorship.
About the role
As a Front of House Coordinator, you’ll play a key role in creating a vibrant and supportive community. Your responsibilities will include:
Welcoming tenants, visitors, and contractors.
Providing housing information and coordinating admin tasks.
Supporting community events and managing the on-site shop.
Handling payments, petty cash, and basic financial administration.
Showing potential tenants around the scheme and assisting with move-ins.
Maintaining accurate records and liaising with other teams.
About you
We’re looking for someone who is:
Empathetic, diplomatic, and a great communicator
Organised with strong attention to detail, able to manage your own workload.
Proficient in Microsoft Office and able to learn new systems
Positive, proactive, and flexible
Team player and flexible.
We want you to live our values through your attitude and behaviours towards colleagues, tenants, and stakeholders. It is essential that you champion and demonstrate these Values in all you do.
Kind
Trusting
Accountable
Innovative
We welcome previous experience working as Customer Service, Hospitality or Front of House, Receptionist, Customer Service Advisor, Office Administrator, Housing Assistant, Community Support Worker, Community Engagement or Volunteer, Care or Support Backgrounds.
Why join us?
We offer a fantastic benefits package, including:
28 Days Annual Leave (excluding and Bank Holidays), increasing up to 33 days with long service
Free DBS
Free Health Care Cash Plan
24/7 Employee Assistance Programme
Eligibility to apply for a Blue Light Card
Paid training
Life Assurance 3x salary
Pension scheme with up to 8% organisation match opt-in
Enhanced Sickness and Maternity/Paternity leave pay
So, come and join a great team as one of our Front of House Coordinators in an exciting role where no two days are the same!
Please feel welcome to contact Markus Botha, Extra Care Manager on 07870654215 or markus.botha@caredig.co.uk who will be happy to answer any questions you may have about this role.
Find more information please read the Recruitment Pack which is available to download via the link below and apply by clicking on the 'apply now' tab found on this job vacancy on our website current vacancies.
About Us
We are a registered social landlord (RSL) based in Swansea. We were established in 1975 to meet the housing needs of families, older and more vulnerable people. We manage over 2,800 high quality affordable homes, and provide a range of services – including the development of new homes – to people and communities across Swansea, Carmarthenshire, Neath and Port Talbot, Ceredigion and Pembrokeshire.
We are an ambitious and well-established independent housing association. We have strong local roots, a reputation for providing quality homes, and a track record for making a positive difference in our local communities.