Anti Social Behaviour Housing Officer
| Posting date: | 02 December 2025 |
|---|---|
| Salary: | £14.29 per hour |
| Hours: | Part time |
| Closing date: | 01 January 2026 |
| Location: | Dover, Kent, CT16 3EH |
| Company: | New Appointments Group Ltd |
| Job type: | Temporary |
| Job reference: | 83884_1764674373 |
Summary
Anti Social Behaviour Housing Officer - Part Time (29 hours)
Recruiting on behalf of a local authority housing service
We are seeking a proactive and compassionate Anti Social Behaviour Housing Officer to help sustain tenancies, support vulnerable residents, and promote safer communities. This role focuses on managing cases involving anti-social behaviour (ASB), community safety and safeguarding concerns across designated housing estates.
Key Responsibilities
- Investigate ASB reports, neighbourhood disputes and safeguarding concerns, taking appropriate action -including preparing legal cases and attending court.
- Manage a varied caseload with a customer-focused, empathetic approach aimed at sustaining tenancies.
- Build strong relationships with partner agencies, including police, housing teams and community groups.
- Interview victims, witnesses and alleged perpetrators, ensuring timely responses and accurate case recording.
- Attend case conferences, multi-agency meetings and community events.
- Support tenants experiencing community safety or welfare issues, signposting to appropriate services.
- Identify estate improvements to reduce ASB and enhance the local environment.
- Assist income recovery teams and identify recharge costs where applicable.
- Report safeguarding or protection concerns and identify abandoned or misused properties.
Skills & Experience
- Strong knowledge of housing and ASB legislation, tenancy management and best practice.
- Experience managing ASB cases within a housing or community safety setting.
- Excellent communication, negotiation and partnership-building skills.
- Confident in preparing documentation for legal action and representing cases (experience desirable).
- Highly organised, able to work independently and meet tight deadlines.
- Empathetic, resilient and confident when handling sensitive or challenging situations.
- Strong IT skills across core applications.
Requirements
- GCSE English & Maths (or equivalent) required
- Housing qualification desirable.
- Full UK driving licence and access to a vehicle for business use.
- Ability to work flexibly.
Hours
29 hours per week, alternating pattern:
- Week 1: Mon-Thu, 09:00-16:15
- Week 2: Tue-Fri, 09:00-16:15
This is a temporary position for 3-6 months.
If you're committed to supporting residents, improving communities and resolving tenancy challenges with a fair and human approach, we'd love to hear from you.
Please note this role is subject to a DBS check.
New Appointments Group, Expertly Matching Employers and Jobseekers since 1975.
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If this role isn't for you, please check out our website for other roles that may be suitable, or send us your CV, we would still like to hear from you! You can find us on our website or LinkedIn, Facebook, Instagram and x@nagrecruitment
We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles.