Workplace Services Coordinator
| Posting date: | 02 December 2025 |
|---|---|
| Hours: | Part time |
| Closing date: | 01 January 2026 |
| Location: | NE1 6QF |
| Remote working: | On-site only |
| Company: | ISS Facilities Services |
| Job type: | Permanent |
| Job reference: | 150538 |
Summary
Workplace Services Coordinator
Contract: Professional Services, Production & Technology
Location: Newcastle, NE1 6QF
Hours of work: 25
Contract Type: Permanent
We are seeking a highly motivated and organised Workplace Services Coordinator to take full responsibility for the day-to-day management of our site and ensure it remains a safe, efficient, and welcoming environment.
This position is central to supporting the Regional Workplace Services Manager (RWSM) and delivering comprehensive facilities services across the site.
Job Description
As the Workplace Services Coordinator, you will be the first point of contact for onsite services, health and safety inductions, and office operations.
You will manage meeting rooms, catering, couriers, and the site facilities team, while ensuring compliance with health and safety and security procedures.
This is a customer-facing role that requires excellent communication skills, strong organisational ability, and the confidence to work independently under pressure.
Key Responsibilities
Support the RWSM in the day-to-day delivery of facilities services across the site.
Perform health and safety inductions for all visitors and contractors.
Manage meeting rooms, including scheduling and catering arrangements.
Oversee courier services and ensure timely handling of deliveries.
Ensure facilities remain safe, effective, and compliant with company standards.
Assist with services such as security, cleaning, maintenance, and office support.
Manage the site facilities team and promote good waste management practices.
Liaise with business units to support their operational needs and service delivery.
Professional and Personal Competencies/Qualifications
Strong organisational and time management skills.
Excellent communication and customer liaison abilities.
Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook.
Ability to work under pressure and meet tight deadlines.
Previous customer-facing experience is desirable.
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com
Contract: Professional Services, Production & Technology
Location: Newcastle, NE1 6QF
Hours of work: 25
Contract Type: Permanent
We are seeking a highly motivated and organised Workplace Services Coordinator to take full responsibility for the day-to-day management of our site and ensure it remains a safe, efficient, and welcoming environment.
This position is central to supporting the Regional Workplace Services Manager (RWSM) and delivering comprehensive facilities services across the site.
Job Description
As the Workplace Services Coordinator, you will be the first point of contact for onsite services, health and safety inductions, and office operations.
You will manage meeting rooms, catering, couriers, and the site facilities team, while ensuring compliance with health and safety and security procedures.
This is a customer-facing role that requires excellent communication skills, strong organisational ability, and the confidence to work independently under pressure.
Key Responsibilities
Support the RWSM in the day-to-day delivery of facilities services across the site.
Perform health and safety inductions for all visitors and contractors.
Manage meeting rooms, including scheduling and catering arrangements.
Oversee courier services and ensure timely handling of deliveries.
Ensure facilities remain safe, effective, and compliant with company standards.
Assist with services such as security, cleaning, maintenance, and office support.
Manage the site facilities team and promote good waste management practices.
Liaise with business units to support their operational needs and service delivery.
Professional and Personal Competencies/Qualifications
Strong organisational and time management skills.
Excellent communication and customer liaison abilities.
Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook.
Ability to work under pressure and meet tight deadlines.
Previous customer-facing experience is desirable.
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.