Receptionist
| Posting date: | 01 December 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | Negotiable |
| Hours: | Full time |
| Closing date: | 19 December 2025 |
| Location: | Cheadle, ST10 1HJ |
| Company: | NHS Jobs |
| Job type: | Contract |
| Job reference: | A1576-25-0002 |
Summary
The duties and responsibilities to be undertaken may include any or all the items in the following list. Effectively greet patients and visitors to the surgery in an appropriate and professional manner at all times Book, cancel and rearrange appointments as requested by telephone, face-to-face or online using the electronic appointment book, ensuring patients are directed to the most appropriate healthcare professional Communicate effectively with patients, relatives and carers Process in person, by telephone and e-mail general enquiries ensuring accuracy of detail in all messages and ensuring these are actioned as necessary Action GP referrals ensuring correct processes are followed to avoid unnecessary delays for patients Action all practice tasks and workflow comments daily in accordance with the practice policy Provide assistance and chaperoning to GPs when required Explain practice procedures and arrangements for new patients Registration of patients residing within the practice boundary, ensuring appropriate documents are completed and information entered onto system is correct Provide results of tests and investigations as requested and advised by the GP Update patient details to ensure correct and accurate details are held, i.e. correct address and telephone number, and monitor any PDS differences Handle and redirect internal and external mail appropriately and accurately scan and attach clinical and administrative information/correspondence onto patients records as necessary Issue correct and appropriate specimen containers and forms and ensure the correct information is obtained and completed on return of the specimen Expected Hours - 23.5/wk - Wednesday 08:00-18:30 / Thursday 08:00-13:30 and 13:00-18:30 (alternate weeks) / Friday 08:00-18:00 You will be required to work as per the specified rota and flexible working is essential to cover additional hours during annual leave and sickness