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Complex Care Assistant

Job details
Posting date: 01 December 2025
Hours: Full time
Closing date: 31 December 2025
Location: Scunthorpe, Lincolnshire
Remote working: On-site only
Company: Hales Home Care
Job type: Permanent
Job reference:

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Summary

Complex Care Assistant

Scunthorpe

Various positions available – Days and Nights

Hourly Rate: From £13.20 per hour

Join our team at Hales Homecare Scunthorpe!

We specialise in providing exceptional homecare services to individuals in the community with complex health needs. We are looking for compassionate and dedicated Complex Care Assistants to help us continue delivering high-quality, nurse-led care.

Key Responsibilities:

Managing Complex Medical Needs: Providing specialised care for individuals with complex needs such as tracheostomies, ventilators, PEG Feeding, and other complex medical needs.
Providing Personal Care: Assisting with daily living activities such as bathing, dressing, grooming, and toileting, always maintaining dignity and respect.
Administering Medication: Safely and accurately administering medication, following prescribed protocols and maintaining detailed records.
Monitoring and Reporting: Observing and documenting changes in service users’ conditions and, communicating any concerns to the clinical team.
Emotional Support: Building strong relationships with service users and their families, providing emotional support.
Promoting Independence: Encouraging service users to participate in activities and decision-making.

The ideal Complex Care Care Assistant has proven care experience and is passionate about helping others and committed to delivering high-quality care and support. You’ll be a reliable and honest team player with strong communication skills, both verbal and written, to ensure accurate record-keeping. Most importantly, you’ll share our values: a commitment to positive change, trust, professional excellence, and delivering personalised care. To apply, you must have the right to work in the UK.

Please note, we are currently unable to accept applications from individuals requiring a Tier 2 Certificate of Sponsorship. A full UK driving licence and access to your own vehicle is preferred but not essential.

As a Complex Care Assistant, we offer excellent perks and benefits including:

Enhanced bank holiday rates
Referral Bonuses up to £517
Pension scheme and paid holidays
Free uniform and PPE
Early Pay access with Hastee
FREE Blue Light Card – exclusive discounts at over 15,000 retailers
Reward and recognition schemes: Hales Heroes Monthly Draw, Quarterly Awards and Hales Care Annual Awards
Cycle and car salary sacrifice schemes
External Well-being Programme including up to 10 therapy sessions with qualified counsellors, 24/7 telephone support from health and legal professionals, and access to our health and well-being app
Health and Financial Well-being Support

Join us in making a real difference in the lives of those we care for. Your support can bring warmth and reassurance to someone's day. Apply today and become part of our team.

Please note the role is subject to an enhanced DBS check and reference verification.

To complete your application, you’ll be taken to the Hales Care Recruitment Page to complete a short registration. This step is essential to progress your application and is completely secure.

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