Central Reservations Operator
| Posting date: | 01 December 2025 |
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| Hours: | Full time |
| Closing date: | 31 December 2025 |
| Location: | Swansea, Swansea, SA4 4LL |
| Company: | CEM Day Ltd |
| Job type: | Permanent |
| Job reference: | VAC000371_1764594352 |
Summary
Day's Rental are looking to recruit an additional Central Reservations Operator to join us in our Central Reservations call centre at Day's Rental Garngoch, Swansea to support our 14 branches across the UK. This exciting opportunity will require the candidate to possess the following qualities:
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- Excellent organisational and communication skills, both written and verbally, to deal with enquiries and bookings.
- A keen focus on attention to detail.
- A passion for delivering excellent customer service.
- Computer literacy skills.
- The ability to work on own initiative as well as being an effective team player
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We welcome applications from those who are eligible to work in the UK and are confident they can add value to our already highly successful business.
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Why Day's Rental
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As one of the leading vehicle rental specialists in the UK, there has never been a more exciting time to join our team of customer focused professionals. With an expanding national network of locations, and fleet size of over 10,000 vehicles, our success is carried squarely on the shoulders of the people we employ.
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A subsidiary of the family run CEM Day Motor Group, Day's Rental was established in 1956 and is proud to uphold the principles and high standards embedded throughout the Group.
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Award winning service, delivered by great people and made possible by the investment and trust we place in all our workforce, makes Day's Rental a great place to build a career on the motor industry.
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Employee benefits:
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- Competitive salary
- 6.2 weeks annual leave, inclusive of bank holidays, based on contracted hours
- Long service annual leave awards
- Contributory pension scheme *
- Life Assurance (death in service) *
- Staff discounts (vehicles, parts, servicing, vehicle hire, finance)
- Friends and Family discounted leasing
- Free on-site parking
- Cycle to work schemes
- Free and confidential access to BEN, employee assistance helpline available 24/7
- Development opportunities within Days Motor Group
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* Eligibility after qualifying period of continuous service
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Day's takes great pride in its achievements, attributing its success to the fundamental principles that underpin our Core Values. These values act as the guiding principles for all business interactions, and we firmly believe they are integral to upholding our high standards.
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At Day's, we are immensely proud of our longstanding and continuing accreditation as an Investor in People employer, and we value the importance of every member of staff and their contribution to our business.
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We believe that there is strength in diversity, and to further this we acknowledge that equality and inclusion are fundamental aspects of human life and a necessity for general wellbeing. At Day's we work continually to ensure that all our premises are welcoming and safe for everyone to be able to be their true self, and that we interact respectfully and collaboratively by showing that we care.
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Without exception, we warmly welcome applications from people from all walks of life, who have the required skills and attributes. Should you need any assistance in relation to any aspect of our recruitment process, please don't hesitate to contact us at