Business Analyst - CRM
| Posting date: | 01 December 2025 |
|---|---|
| Hours: | Full time |
| Closing date: | 31 December 2025 |
| Location: | Glasgow, Scotland |
| Remote working: | Hybrid - work remotely up to 2 days per week |
| Company: | University of Glasgow |
| Job type: | Temporary |
| Job reference: | 188114 |
Summary
University Services
The Transformation Team
Business Analyst - CRM
Vacancy Reference: 188114
Salary: UofG Grade 7, £41,064 - £46,049 per annum.
The University of Glasgow has been changing the world for more than 573 years, and today we are one of the world's top 100 universities. We are delighted to have been awarded Scottish University of the Year by the Times & Sunday Times Good University Guide 2024, demonstrating that we are not only one of the best universities in the United Kingdom, but one of the best universities for the world. Our people have always been at the forefront of innovation, and our past achievements inspire our current world changers.
We have an exciting opportunity for a Business Analyst to work within the University’s Transformation Team.
As part of the Transformation Team, in this 12-month fixed term you will support the implementation of the University’s new CRM platform, Salesforce.
You will work closely with stakeholders across marketing, recruitment and admissions functions to understand current processes, define future needs, and co-create solutions that transform the experience of students and colleagues, and improve operational efficiency.
This post is full time and fixed term for 12 months from agreed start date.
Apply online at: Business Analyst - CRM · University of Glasgow
Closing Date: 23:45 6th January 2026
The University of Glasgow has a responsibility to ensure that all employees are eligible to live and work in the UK. If you require a Skilled Worker visa to work in the UK, you will be required to meet the eligibility requirements of the visa route to be assigned a Certificate of Sponsorship.
Please note that this post may be eligible to be sponsored under the Skilled Worker visa route if tradeable points can be used under the Skilled Worker visa rules. For more information please visit: https://www.gov.uk/skilled-worker-visa
We believe that we can only reach our full potential through the talents of all. Equality, diversity and inclusion are at the heart of our values. Applications are particularly welcome from across our communities and in particular people from the Black, Asian and Minority Ethnic (BAME) community, and other protected characteristics who are under-represented within the University. Read more on how the University promotes and embeds all aspects of equality and diversity within our community https://www.gla.ac.uk/myglasgow/humanresources/equalitydiversity/.
We endorse the principles of Athena Swan https://www.gla.ac.uk/myglasgow/humanresources/equalitydiversity/athenaswan/ and hold bronze, silver and gold awards across the University.
We are investing in our organisation, and we will invest in you too. Please visit our website https://www.gla.ac.uk/explore/jobs/ for more information.
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