Dewislen

GE and SM scheduler

Manylion swydd
Dyddiad hysbysebu: 01 Rhagfyr 2025
Oriau: Llawn Amser
Dyddiad cau: 15 Rhagfyr 2025
Lleoliad: Bury St Edmunds, Suffolk, IP32 7BG
Cwmni: UK Power Networks
Math o swydd: Parhaol
Cyfeirnod swydd: 81806_1764585296

Gwneud cais am y swydd hon

Crynodeb

80739 - GE and SM scheduler

This GE and SM Scheduler will report to General Enquiries & Smart Metering Manager and will work within Network Operations based in our Bury St Edmunds office. You will be permanent employee.

You will attract a salary of £35,158 per annum and a bonus of 3%

Close Date: 8th December 2025

The position offers hybrid working after the successful completion of probation.

We also provide the following additional benefits

  • 25 Days Annual Leave plus bank holidays.
  • Reservist Leave - Additional 18 days full pay and 22 unpaid
  • Personal Pension Plan - Personal contribution rates of 4% or 5% (UK Power Networks will make a corresponding contribution of 8% or 10%)
  • Tenancy Loan Deposit Scheme, Season Ticket Loan
  • Tax efficient benefits: Cycle to Work, Home & Tech, and Green Car Leasing Schemes
  • Occupational Health support
  • Switched On - scheme providing discount on hundreds of retailers' products
  • Discounted gym membership
  • Employee Assistance Programme

DIMENSIONS:

  • To safely schedule staff (direct and contractors) in the Region.
  • Achieve full utilisation of the resources and updating scheduling tools or any new scheduling systems.
  • Operate work management tools (MRS), (GPS), (SAP) and PC systems to assist with the issuing and completion of work.
  • Raise and process purchase orders using SAP, including the generation of management reports.
  • Provide regular feedback to the Field Engineers and Field Staff Supervisors.
  • Take and resolve telephone queries from internal and external customers.
  • Communicate with other Directorates to ensure working at the Regional Office.
  • Help investigate customer complaints.
  • Record and co-ordinate Electricity Guaranteed Standards.
  • Record annual leave and other absence.
  • Communicate with Field Staff and update systems with timely information from site.
  • Liaison with Local Authorities regarding NRSWA and Section 74 issues.
  • Communicate with contactors to ensure compliance with section 74 of the New Roads and Street Works Act.
  • Raise or request Street Works Notices and Permits
  • To work as a team with other Delivery & Business Services Administrators, Field Staff Supervisors and Field Engineers to ensure staff are scheduled and utilised.
  • Ensure compliance with procedures.
  • Accomplish a storm role during emergencies.

PRINCIPLE ACCOUNTABILITIES:

Financial:

  • Schedule staff to keep overtime expenditure to minimum levels.

Customer:

  • Communicate with field staff and update systems to ensure our customers are given up-to-date information about their jobs.
  • Ensure that Electricity Guaranteed Standards are followed and correctly recorded.
  • Liaison with customers to make appointments and provide updates on progress with jobs.
  • Schedule resources to minimise CML impact and customer complaints.

Process:

  • Safely schedule staff (direct and contractors).
  • Update SAP and other systems promptly.
  • Raise purchase orders promptly.
  • Ensure that the scheduling systems are updated to ensure there is good visibility of all staff.
  • Record annual leave and other absence for all field-based staff in the Region.
  • Communicate with contractors to ensure compliance with section 74 of the New Roads and Street Works Act.

People:

  • Active participation in Individual Performance Review (IPR) sessions with your Line Manager.
  • Attendance at monthly Team Briefings.
  • Manage days lost through sickness.
  • Manage days lost through accidents.
  • Manage non-lost time accidents.

Qualifications:

  • A basic understanding of the Network and the types of jobs undertaken.
  • Team working - The ability to work co-operatively with others to achieve shared goals and improve the contribution of all members of the team.
  • Flexible attitude to work and working hours.
  • Level 3 City and Guilds 2339 formally 2322 certificate in electrical technology engineering (desirable but not essential)
  • Enthusiastic and without losing sight of safety and security of supply.
  • Motivate and bring staff to their full potential
  • Manage field teams and monitoring Performance and costs.
  • You will require a competent technical person with the ability to solve several tasks and the ability to take on and learn new ones.

Gwneud cais am y swydd hon