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Senior Project Support Officer

Job details
Posting date: 01 December 2025
Salary: £44,720 to £52,130 per year
Additional salary information: National pay locations: Liverpool, Salford, Sheffield; £44,720 - £47,850 London pay locations: Croydon; £48,720 - £52,130
Hours: Full time
Closing date: 08 December 2025
Location: Croydon
Company: Government Recruitment Service
Job type: Permanent
Job reference: 437784/1

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Summary

The Home Office works to build a safe, fair, and prosperous UK. We achieve this through our work on counterterrorism, policing, crime, drugs policy, immigration, and passports

Home Office Digital, builds and develops services for the rest of the department and for government. Every year our systems support up to 3 million visa applications, checks on 100 million border crossings, up to 8 million passport applications and deliver 140 million police checks on people, vehicles and property.

Migration and Borders Technology Portfolio (MBTP) is part of the Home Office Digital Directorate in the Home Office.

MBTP is a Portfolio of around 3,500 dedicated professionals made up of civil servants and suppliers working together to develop some of the most challenging and transformative technology products, supporting critical programmes within the Migration and Borders system.

Working closely with colleagues in the Migration and Borders mission, we also support a number of the Home Office's capabilities such as Customer Services, Immigration Enforcement and Border Force. We jointly design services, build, run and sustain them to enable some of the government’s most important strategic outcomes, notably the legitimate movement of people and goods to support economic prosperity.

The role of the Senior Project Support Officer will support the G7 Planning Manager through the operation of project management processes. You will enable the smooth running of the portfolio by analysing, tracking, escalating and providing challenge where needed.

This is an exciting opportunity to join the MBTP PMO Planning Team and provide critical support across the portfolio, specifically with our Programme Increment (PI) planning.

Key Responsibilities:

  • Ensure systems are in place to enable effective planning.
  • Support and lead a team consisting of one HEO.
  • Manage dependencies across projects.
  • Oversee project controls to maintain governance and compliance.
  • Develop and deliver project performance reports.
  • Ensure organisational tasks are carried out efficiently.
  • Manage and engage with a wide range of internal and external stakeholders.
  • Understand and apply the risk management process.
  • Own and lead regular PI (Program Increment) Sessions involving all key portfolio teams.

The above responsibilities are not exhaustive, and you may be required to undertake any of the above tasks or additional tasks not listed above, within the remit of their grade, to support the team.

Working Pattern:

This role is available on a full-time basis with the option of job-share and compressed hours available. This role is also suitable for part-time working hours, with a minimum requirement to work <4 days / 30hours> per week due to business requirements.

Please ensure you read the Project Delivery Capability Framework here and Project Delivery Accreditation details in full prior to applying.

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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