Gynaecology/UGI Cancer Support Worker
| Posting date: | 01 December 2025 |
|---|---|
| Salary: | £27,485.00 to £30,162.00 per year |
| Additional salary information: | £27485.00 - £30162.00 a year |
| Hours: | Full time |
| Closing date: | 14 December 2025 |
| Location: | Bedford, MK42 9DJ |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9418-25-1427 |
Summary
Provide regular supported conversations with the person living with cancer, assessing their holistic needs, and supporting them to self-manage by providing relevant information and advice, and signposting to other Macmillan resources and services available to meet their identified needs Following a holistic needs assessment, co-ordinate care and development of a personalised care plan with the person living with cancer so they can access the right help at the right time and providing a personalised response to any changes in need Provides practical and emotional support to people living with cancer and their families. Recognising information needs may change over time and working with the person to ensure they have all the information and support they need at all stages of their cancer journey Assess and interpret the needs of individuals attending/contacting the service and respond effectively to the needs of individuals providing a professional quality service Triage individuals contacting the service face to face or by telephone / email and work autonomously to prioritise needs and initiate appropriate responses according to protocols and individual pathways Deal with difficult and highly emotive situations in a sensitive manner using a high degree of empathy, understanding, diplomacy, integrity and base decisions on own judgement Act autonomously in managing emotive and complex situations and know when to seek help Demonstrate the ability to recognise and respond appropriately when faced with a sudden deterioration or an emergency situation, alerting the team or enabling rapid response as appropriate Provide information and signposting to other supportive services and liaise with clinical staff to support patients and carers in distress Be responsible for own workload, providing clinical advice within sphere of own knowledge and seek expertise as required Able to be adaptable, multitask and prioritise under pressure working in an acute busy environment Work unsupervised, with the ability to respond to situations without prior warning Respond to any queries from patients, carers and visitors providing verbal and written information in a timely manner Ensure that situations or enquiries requiring specialist intervention are referred appropriately and in a timely manner Implement, monitor and review the care plan with the patient and carer, in line with standard operating procedures and protocols and modify as appropriate under the supervision of the Clinical Nurse Specialist Please refer to the attached documents