Finance, Benefit and Debt Advisor
| Posting date: | 01 December 2025 |
|---|---|
| Hours: | Full time |
| Closing date: | 08 December 2025 |
| Location: | North Yorkshire |
| Remote working: | On-site only |
| Company: | The Growth Company |
| Job type: | Permanent |
| Job reference: | 4923 |
Summary
The Growth Company’s (GC) Justice Services are seeking an FBD (Finance, Benefit, and Debt) Advisors within the Justice Services of GC, you'll be directly supporting individuals in prison or under probation, a role that is both challenging and deeply rewarding.
People in the justice system often face complex financial issues that can be overwhelming and act as barriers to rehabilitation. As an FBD Advisor, you’ll help individuals:
Regain control over their finances, which is a crucial step toward rebuilding their lives.
Reduce stress and anxiety related to debt and financial instability.
Improve their chances of successful reintegration into society by ensuring they have access to the financial support they’re entitled to.
We currently have an exciting opportunity to cover the following locations:
Northallerton/Skipton/Harrogate Probation.
This role includes an element of in-reach delivery into HMP Millsike.
There is travel required for this role so access to a car and Full Driving Licence is essential.
Key Responsibilities:
Assist service users with financial issues through capacity-building, personal finance management, debt repayment plans, and access to benefits or third-sector support
Work with service users in prison settings to help them access benefits and resolve debt issues.
Provide personal spending advice and budgetary skills training.
Communicate with utility suppliers, creditors, banks, and credit unions.
Develop positive relationships with participants to create action plans.
Adapt support to service user learning styles.
Ensure progress by following up on service user actions.
Advocate for additional support options (e.g., food banks, credit unions).
About you:
Communicates clearly and professionally, both in writing and in person.
Can remain calm and focused under pressure, delivering high-quality work to tight deadlines.
Builds strong working relationships and collaborates effectively with colleagues and stakeholders.
Is confident using MI systems, spreadsheets, calendars, and email to manage tasks and information efficiently.
Is flexible and willing to travel, with a positive attitude toward adapting to new environments and challenges.
Brings confidence and self-motivation, showing initiative and a proactive approach to their work.
Skills Required:
Experience in training, advice, guidance, and counselling.
Experience working with ex-offenders and/or people from marginalised groups with barriers to support.
Knowledge of debt issues and personal finance mismanagement.
Proven ability to meet targets in high-performance environments.
Familiarity with the welfare-to-work sector and its customer base.
Knowledge of training, education, and employment opportunities.
High level of administrative accuracy and data security.
Have access to a car and Full Driving Licence.
At GC, safeguarding the welfare of all individuals including vulnerable adults and young people is a top priority, and we expect all staff to uphold this standard. All appointments follow Safer Recruitment Procedures, including a DBS check carried out by Due Diligence Limited (DDC Ltd), at no cost to the successful candidate.
Please note: It is a legal offence to apply for a role involving regulated activity if you are on the Barred List.
We are committed to increasing workforce diversity and offer a guaranteed interview to applicants who meet the essential criteria and either have a disability or are from a diverse ethnic community.
If this applies to you, you can request consideration under this scheme during the application process. Your request will be shared only with the Hiring Manager and Internal Recruitment Team.
We also aim to make our recruitment process inclusive and accessible. If you need reasonable adjustments or have any general enquiries at any stage or the recruitment process, please contact careers@growthco.uk or call us on 0161 237 4447.
Examples include:
Meeting the hiring manager or touring the venue in advance
Extra time for tasks
Interview questions shared beforehand
Accessibility software or equipment for assessments
We’re proud to support the Ban the Box campaign, which helps people with convictions access job opportunities. As part of this, we’ve removed questions about convictions from the initial application stage.
GC is committed to fostering a culture of flexibility and agile working. Many roles will increasingly support full agile arrangements. If you require more permanent flexibility, we encourage you to discuss this during your interview so your request can be considered early in the process.
All GC colleagues will work inline with the Health & Safety at work act and the GC Health & Safety Policy.
People in the justice system often face complex financial issues that can be overwhelming and act as barriers to rehabilitation. As an FBD Advisor, you’ll help individuals:
Regain control over their finances, which is a crucial step toward rebuilding their lives.
Reduce stress and anxiety related to debt and financial instability.
Improve their chances of successful reintegration into society by ensuring they have access to the financial support they’re entitled to.
We currently have an exciting opportunity to cover the following locations:
Northallerton/Skipton/Harrogate Probation.
This role includes an element of in-reach delivery into HMP Millsike.
There is travel required for this role so access to a car and Full Driving Licence is essential.
Key Responsibilities:
Assist service users with financial issues through capacity-building, personal finance management, debt repayment plans, and access to benefits or third-sector support
Work with service users in prison settings to help them access benefits and resolve debt issues.
Provide personal spending advice and budgetary skills training.
Communicate with utility suppliers, creditors, banks, and credit unions.
Develop positive relationships with participants to create action plans.
Adapt support to service user learning styles.
Ensure progress by following up on service user actions.
Advocate for additional support options (e.g., food banks, credit unions).
About you:
Communicates clearly and professionally, both in writing and in person.
Can remain calm and focused under pressure, delivering high-quality work to tight deadlines.
Builds strong working relationships and collaborates effectively with colleagues and stakeholders.
Is confident using MI systems, spreadsheets, calendars, and email to manage tasks and information efficiently.
Is flexible and willing to travel, with a positive attitude toward adapting to new environments and challenges.
Brings confidence and self-motivation, showing initiative and a proactive approach to their work.
Skills Required:
Experience in training, advice, guidance, and counselling.
Experience working with ex-offenders and/or people from marginalised groups with barriers to support.
Knowledge of debt issues and personal finance mismanagement.
Proven ability to meet targets in high-performance environments.
Familiarity with the welfare-to-work sector and its customer base.
Knowledge of training, education, and employment opportunities.
High level of administrative accuracy and data security.
Have access to a car and Full Driving Licence.
At GC, safeguarding the welfare of all individuals including vulnerable adults and young people is a top priority, and we expect all staff to uphold this standard. All appointments follow Safer Recruitment Procedures, including a DBS check carried out by Due Diligence Limited (DDC Ltd), at no cost to the successful candidate.
Please note: It is a legal offence to apply for a role involving regulated activity if you are on the Barred List.
We are committed to increasing workforce diversity and offer a guaranteed interview to applicants who meet the essential criteria and either have a disability or are from a diverse ethnic community.
If this applies to you, you can request consideration under this scheme during the application process. Your request will be shared only with the Hiring Manager and Internal Recruitment Team.
We also aim to make our recruitment process inclusive and accessible. If you need reasonable adjustments or have any general enquiries at any stage or the recruitment process, please contact careers@growthco.uk or call us on 0161 237 4447.
Examples include:
Meeting the hiring manager or touring the venue in advance
Extra time for tasks
Interview questions shared beforehand
Accessibility software or equipment for assessments
We’re proud to support the Ban the Box campaign, which helps people with convictions access job opportunities. As part of this, we’ve removed questions about convictions from the initial application stage.
GC is committed to fostering a culture of flexibility and agile working. Many roles will increasingly support full agile arrangements. If you require more permanent flexibility, we encourage you to discuss this during your interview so your request can be considered early in the process.
All GC colleagues will work inline with the Health & Safety at work act and the GC Health & Safety Policy.