Business Intelligence (BI) Analyst
| Posting date: | 01 December 2025 |
|---|---|
| Hours: | Full time |
| Closing date: | 31 December 2025 |
| Location: | E14 9SH |
| Remote working: | Hybrid - work remotely up to 5 days per week |
| Company: | ISS Facilities Services |
| Job type: | Permanent |
| Job reference: | 150719 |
Summary
Business Intelligence (BI) Analyst
Contract: Professional Services, Production & Technology
Location: London, E14 / Remote
Hours of work: 37.5
Contract Type: Permanent
We are seeking a talented Business Intelligence Analyst to play a pivotal role in enabling data-driven decision-making across the breadth of our contract.
This position is central to designing, building, and maintaining Power BI solutions that support proactive performance management and client KPI reporting.
Job Description
The successful candidate will be adept at navigating complex raw data and transforming it into meaningful insights for non-technical stakeholders.
You will have a passion for leveraging data and technology to improve operations and a proactive approach to continuous learning and innovation.
Key Responsibilities
Design, build, and maintain Power BI dashboards that deliver clear, actionable insights.
Translate complex raw data into meaningful analysis for non-technical stakeholders.
Capture, refine, and interpret business requirements to create effective BI solutions.
Define and calculate KPIs and performance metrics for the contract.
Develop and automate data extraction, loading, and transformation (ETL) processes.
Maintain BI products, including workspace administration and managing change requests.
Produce user documentation, training materials, and provide support for BI tool usage.
Drive continuous improvement and innovation in reporting and data processes.
Professional and Personal Competencies/Qualifications
Strong Power BI skills (data modelling, DAX, visualisation).
Proficiency in data analysis and ETL/data manipulation.
Advanced Excel and Microsoft 365 capability.
Ability to translate business needs into effective reporting solutions.
Excellent communication skills for engaging non-technical stakeholders.
High attention to detail and commitment to data accuracy.
Organised, proactive, and focused on continuous improvement.
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com
Contract: Professional Services, Production & Technology
Location: London, E14 / Remote
Hours of work: 37.5
Contract Type: Permanent
We are seeking a talented Business Intelligence Analyst to play a pivotal role in enabling data-driven decision-making across the breadth of our contract.
This position is central to designing, building, and maintaining Power BI solutions that support proactive performance management and client KPI reporting.
Job Description
The successful candidate will be adept at navigating complex raw data and transforming it into meaningful insights for non-technical stakeholders.
You will have a passion for leveraging data and technology to improve operations and a proactive approach to continuous learning and innovation.
Key Responsibilities
Design, build, and maintain Power BI dashboards that deliver clear, actionable insights.
Translate complex raw data into meaningful analysis for non-technical stakeholders.
Capture, refine, and interpret business requirements to create effective BI solutions.
Define and calculate KPIs and performance metrics for the contract.
Develop and automate data extraction, loading, and transformation (ETL) processes.
Maintain BI products, including workspace administration and managing change requests.
Produce user documentation, training materials, and provide support for BI tool usage.
Drive continuous improvement and innovation in reporting and data processes.
Professional and Personal Competencies/Qualifications
Strong Power BI skills (data modelling, DAX, visualisation).
Proficiency in data analysis and ETL/data manipulation.
Advanced Excel and Microsoft 365 capability.
Ability to translate business needs into effective reporting solutions.
Excellent communication skills for engaging non-technical stakeholders.
High attention to detail and commitment to data accuracy.
Organised, proactive, and focused on continuous improvement.
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.