Care Quality Coordinator
| Posting date: | 01 December 2025 |
|---|---|
| Salary: | £30,352.5 per year |
| Hours: | Full time |
| Closing date: | 31 December 2025 |
| Location: | NR7 8ET |
| Remote working: | On-site only |
| Company: | Independence Matters |
| Job type: | Permanent |
| Job reference: | SCH13-43367 |
Summary
Care Quality Coordinator
Location: Norfolk, Sprowston Community hub
Salary: £30,532.50 per annum Full-Time, 37 hours per week
Are you passionate about quality, compliance, and making a real difference in the lives of people with learning disabilities and older people?
This is a new role and we’re looking for three Care Quality Coordinators to join our company at various sites across Norfolk — someone who thrives on following clear processes, values accuracy and consistency, and has the people skills to advocate for our customers with warmth and professionalism.
This is not a hands-on care role, but it is absolutely pivotal to the success of our service. You’ll ensure that every customer has a clear, up-to-date support plan that reflects their needs, preferences, and aspirations. Your work will help keep people safe, empower our teams, and ensure we deliver outstanding services every day.
• Maintain and update person-centered support plans in line with regulatory standards.
• Supporting Service Managers and their teams to ensure plans are accurate and reflect real-life needs.
• Champion the voice of people with learning disabilities and older people, ensuring their views are central to planning.
• Forging a strong working relationship with the company’s Quality Improvement Manager.
• Monitor compliance and quality indicators, helping us stay audit-ready and continuously improve.
• Support training and development around care planning best practices.
• A strong eye for detail and a love of well-organised systems.
• Confidence working with compliance frameworks and quality standards.
• Excellent communication and interpersonal skills.
• Good writing skills.
• A genuine commitment to inclusion and advocacy for people with learning disabilities.
• Experience in social care, health, education, or a related field is desirable.
• Be part of a values-driven organisation that puts people first.
• Work in a supportive team where your skills and insights are valued.
• Enjoy opportunities for professional development and career growth.
This role is subject to an appropriate level DBS and recruitment compliance checks. It is essential that the role holder has a full UK driving licence and full business insurance to use their vehicle for work.
Independence Matters does not offer sponsorship opportunities.
Closing date: Friday 12th December 2025
Interview dates: 14th, 15th, 21st, and 22nd January 2026