French Customer Support Specialist
| Posting date: | 30 November 2025 |
|---|---|
| Salary: | £27,019.20 per year |
| Additional salary information: | £27,019.20 per year + additional perks and benefits |
| Hours: | Full time |
| Closing date: | 30 December 2025 |
| Location: | BT1 3NR |
| Remote working: | On-site only |
| Company: | Red Dot Commercial Limited |
| Job type: | Permanent |
| Job reference: | X994W87R |
Summary
French Customer Support Specialist
Belfast VR Hub | Full-time | £27,019.20 + perks
Step into the world of virtual reality and help users get the best possible experience from cutting-edge VR tech. This role is based on-site at our Belfast VR Hub (BT1) and involves supporting users across global social and digital channels.
The basics
Location: On-site, Belfast VR Hub (BT1)
Hours: 40 hours per week, scheduled between 6am-7pm, Monday-Sunday
Salary: £27,019.20 per year + additional perks and benefits
Languages: C1 French + B2 English
What you'll be doing: French Customer Support Specialist
As part of our social support team, you'll be right at the heart of the online VR community answering questions, solving issues, and engaging with users across multiple digital platforms.
Your responsibilities will include:
Helping users with general and individual support queries
Spotting opportunities to reduce customer effort and improve their experience
Monitoring social media, forums, and product review platforms
Creating engaging, on-brand responses that encourage interaction
Supporting engagement and community activity across digital channels
Developing user-generated content and encouraging community involvement
Identifying ways to reuse and enhance self-service content across platforms
What you'll need: French Customer Support Specialist
This role is a strong fit if you:
Have experience in customer support or social media/community support
Are fluent in French (C1) and English (B2)
Can work five days per week between 6am7pm
Type at 55+ WPM with 95% accuracy
Have an interest in or experience with VR or gaming (desirable)
What you'll get: French Customer Support Specialist
You'll join a friendly, fast-moving team where you'll build new skills, work with the latest tech, and develop a career in an exciting and growing area. Full training and ongoing support included.
Ready to be part of the next generation of customer experience?
Apply now.
Belfast VR Hub | Full-time | £27,019.20 + perks
Step into the world of virtual reality and help users get the best possible experience from cutting-edge VR tech. This role is based on-site at our Belfast VR Hub (BT1) and involves supporting users across global social and digital channels.
The basics
Location: On-site, Belfast VR Hub (BT1)
Hours: 40 hours per week, scheduled between 6am-7pm, Monday-Sunday
Salary: £27,019.20 per year + additional perks and benefits
Languages: C1 French + B2 English
What you'll be doing: French Customer Support Specialist
As part of our social support team, you'll be right at the heart of the online VR community answering questions, solving issues, and engaging with users across multiple digital platforms.
Your responsibilities will include:
Helping users with general and individual support queries
Spotting opportunities to reduce customer effort and improve their experience
Monitoring social media, forums, and product review platforms
Creating engaging, on-brand responses that encourage interaction
Supporting engagement and community activity across digital channels
Developing user-generated content and encouraging community involvement
Identifying ways to reuse and enhance self-service content across platforms
What you'll need: French Customer Support Specialist
This role is a strong fit if you:
Have experience in customer support or social media/community support
Are fluent in French (C1) and English (B2)
Can work five days per week between 6am7pm
Type at 55+ WPM with 95% accuracy
Have an interest in or experience with VR or gaming (desirable)
What you'll get: French Customer Support Specialist
You'll join a friendly, fast-moving team where you'll build new skills, work with the latest tech, and develop a career in an exciting and growing area. Full training and ongoing support included.
Ready to be part of the next generation of customer experience?
Apply now.