Centre Management Assistant
| Posting date: | 28 November 2025 |
|---|---|
| Salary: | £28,860.00 to £31,671.00 per year |
| Additional salary information: | £28860.00 - £31671.00 a year |
| Hours: | Full time |
| Closing date: | 04 December 2025 |
| Location: | Hatfield, AL10 8YE |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9367-25-1010 |
Summary
The post holder will be required to provide a comprehensive, professional and effective Reception service for a busy customer facing education,learning and development facility.Key tasks include: Dealing with customer enquiries as they enter the building Setting up rooms requiring manual handling skills Taking telephone calls including for the Trust Helpline Supporting the booking process Arrangement of bookings using Microsoft Outlook or other software Supporting the Site Manager with the management of the public areas of the building Reporting and dealing with maintenanceproblems in the building Management of the supply of stationery to staff within the building Provision of administration support, as required via the Site Manager The post holder is responsible for all incoming and outgoing mail via Royal Mail and the Trusts internal courier system.The postholder will be required to set up rooms to meet the needs of the training/meeting etc booked. This will involve manual handling.As the first point of contact the post holder must display a considerable degree of initiative, possess mature judgement and maintain a calm,friendly and efficient manner when dealing with staff, members of the public, service users and visitors.To assist with administrative support when required using a variety of Microsoft Office programmes including Word, Excel, Outlook andPowerPoint and to have a good working knowledge of office procedures.The post holder will be required to work independently using initiative and applying a high degree of confidentiality, to undertake non-routine dutieswithout direct supervision, and to work within broad procedural guidelines.To have a working understanding of a range of procedures and practices.To demonstrate a positive customer care approach and ensure that all visitors to the Colonnades and to Trust Head Office are dealt with promptlyand in a professional manner; bearing in mind the need for confidentiality and the requirement to promote the Trusts corporate image and values.To ensure that all visitors to the building sign in.