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Admin Manager Westmorland and Furness / Cumberland

Job details
Posting date: 27 November 2025
Salary: £31,049.00 to £37,796.00 per year
Additional salary information: £31049.00 - £37796.00 a year
Hours: Full time
Closing date: 11 December 2025
Location: Carlisle, CA1 1RD
Company: NHS Jobs
Job type: Permanent
Job reference: C9421-25-0889

Summary

The main duties of the Admin Manager/PA role include: Administrative Support: Provide high-level administrative and PA support to senior management. Team Leadership and Management: Lead and manage designated administrative teams and Team Leaders, ensuring high-quality service delivery, adherence to standard operating procedures, and achievement of local and national performance targets. Diary and Workflow Coordination: Manage electronic diaries for senior managers and coordinate workflows to improve efficiency and meet service demands. Policy and Procedure Implementation: Develop, adapt, and implement office systems, policies, and procedures, ensuring compliance with Trust policies, data protection laws, and national guidelines. Staff Management: Oversee recruitment, induction, training, appraisals, performance management, and leave/sickness absence for admin staff. Promote flexible working arrangements and career progression. Budget Management: Act as the budget holder for admin staff and non-staff expenses, ensuring operations remain within budget constraints and identifying cost-saving opportunities. Problem Solving and Issue Resolution: Address administrative concerns, complaints, and issues raised via Datix, ensuring local resolution and staff support. Meeting Coordination: Organise meetings, prepare agendas, take formal minutes, and ensure effective communication within the department. Training and Development: Coordinate mandatory and systems training for staff and support them through organisational changes. Health and Safety Compliance: Ensure good health and safety standards for the admin team, including workstation assessments and adherence to Trust policies. Data Management and Reporting: Maintain and input information into systems, run reports for quality purposes, and ensure secure storage of information in line with Information Governance policies. Service Development: Assist with service development, manage workflows, and participate in working parties to improve efficiency and capacity. Stakeholder Engagement: Act as a point of contact for internal and external stakeholders, including commissioners, social services, local authorities, and safeguarding boards. Risk Management and Governance: Implement systems to manage risks, complaints, and untoward incidents, and ensure compliance with the Trusts governance and risk management strategies. Flexibility and Travel: Work flexibly to meet service requirements and travel across the Trust footprint as needed. The role requires strong leadership, organisational, communication, and problem-solving skills, along with the ability to work independently and manage multiple tasks under pressure.