Front of House Team Member
| Posting date: | 27 November 2025 |
|---|---|
| Salary: | £25,673.74 per year |
| Hours: | Full time |
| Closing date: | 25 December 2025 |
| Location: | Merseyside, L1 4JR |
| Company: | Lighthouse Hotel Management |
| Job type: | Permanent |
| Job reference: | ORG3179-137404 |
Summary
Front of House Team Member - The Halyard, Liverpool
Front of House Team Member
Location: The Halyard, Rope Walks, Liverpool
Salary: £25,673.74 per Annum
Position Type: Full-time, Permanent
About Lighthouse Hotel Management
At Lighthouse Hotel Management, we take pride in delivering exceptional hospitality experiences. Our team plays a crucial role in creating welcoming environments where guests feel valued and cared for. We are currently seeking a dedicated Front of House Team Member to join our vibrant team at The Halyard, Rope Walks, Liverpool. This position is key to our ongoing success and commitment to excellent customer service.
Role Overview
As a Front of House Team Member, you will be the friendly face that welcomes and assists our guests, ensuring their visit is memorable and enjoyable. You will work closely with colleagues to maintain smooth daily operations and uphold the high standards for which Lighthouse Hotel Management is known.
Key Responsibilities
Greet guests warmly and assist with enquiries both in person and over the phone
Manage reservations and seating arrangements efficiently
Provide detailed information about the menu and specials, catering to guest preferences and dietary needs
Take and process orders accurately, liaising with kitchen and bar staff to ensure timely service
Maintain cleanliness and presentation of the front of house areas
Handle guest feedback and resolve issues promptly and professionally
Assist with cash handling and point-of-sale transactions
Support team members during busy periods to ensure seamless service delivery
Adhere to health and safety, licensing, and hygiene standards
Qualifications & Skills
Previous experience in a front of house role within catering or hospitality preferred
Excellent communication and interpersonal skills
Friendly, approachable, and customer-focused attitude
Ability to work effectively both independently and as part of a team
Good organisational skills and attention to detail
Basic numeracy skills for handling payments
Flexible availability including evenings, weekends, and public holidays
Knowledge of health and safety regulations is an advantage
What We Offer
We value our team members and offer a supportive working environment with opportunities for personal and professional growth. Benefits typically associated with similar roles in the catering and hospitality sector at this level include:
Staff discounts on food and beverages
Training and development opportunities
Holiday entitlement in line with statutory requirements
Contributory pension scheme
Employee assistance programme
Uniform provided
How to Apply
If you are passionate about hospitality and eager to be part of a dynamic team at The Halyard, we would love to hear from you. Please submit your CV and a covering letter outlining your suitability for the role through our careers page or via the job board where you found this listing.
Join Lighthouse Hotel Management and help us create exceptional guest experiences every day!
The Lighthouse Hotel Management is an equal opportunity employer and encourages applications from candidates of all backgrounds.
Front of House Team Member
Location: The Halyard, Rope Walks, Liverpool
Salary: £25,673.74 per Annum
Position Type: Full-time, Permanent
About Lighthouse Hotel Management
At Lighthouse Hotel Management, we take pride in delivering exceptional hospitality experiences. Our team plays a crucial role in creating welcoming environments where guests feel valued and cared for. We are currently seeking a dedicated Front of House Team Member to join our vibrant team at The Halyard, Rope Walks, Liverpool. This position is key to our ongoing success and commitment to excellent customer service.
Role Overview
As a Front of House Team Member, you will be the friendly face that welcomes and assists our guests, ensuring their visit is memorable and enjoyable. You will work closely with colleagues to maintain smooth daily operations and uphold the high standards for which Lighthouse Hotel Management is known.
Key Responsibilities
Greet guests warmly and assist with enquiries both in person and over the phone
Manage reservations and seating arrangements efficiently
Provide detailed information about the menu and specials, catering to guest preferences and dietary needs
Take and process orders accurately, liaising with kitchen and bar staff to ensure timely service
Maintain cleanliness and presentation of the front of house areas
Handle guest feedback and resolve issues promptly and professionally
Assist with cash handling and point-of-sale transactions
Support team members during busy periods to ensure seamless service delivery
Adhere to health and safety, licensing, and hygiene standards
Qualifications & Skills
Previous experience in a front of house role within catering or hospitality preferred
Excellent communication and interpersonal skills
Friendly, approachable, and customer-focused attitude
Ability to work effectively both independently and as part of a team
Good organisational skills and attention to detail
Basic numeracy skills for handling payments
Flexible availability including evenings, weekends, and public holidays
Knowledge of health and safety regulations is an advantage
What We Offer
We value our team members and offer a supportive working environment with opportunities for personal and professional growth. Benefits typically associated with similar roles in the catering and hospitality sector at this level include:
Staff discounts on food and beverages
Training and development opportunities
Holiday entitlement in line with statutory requirements
Contributory pension scheme
Employee assistance programme
Uniform provided
How to Apply
If you are passionate about hospitality and eager to be part of a dynamic team at The Halyard, we would love to hear from you. Please submit your CV and a covering letter outlining your suitability for the role through our careers page or via the job board where you found this listing.
Join Lighthouse Hotel Management and help us create exceptional guest experiences every day!
The Lighthouse Hotel Management is an equal opportunity employer and encourages applications from candidates of all backgrounds.