Business Support Officer
| Posting date: | 27 November 2025 |
|---|---|
| Salary: | £25,583 to £25,989 per year |
| Hours: | Full time |
| Closing date: | 21 December 2025 |
| Location: | Nelson, Lancashire |
| Remote working: | On-site only |
| Company: | Pendle Borough Council |
| Job type: | Permanent |
| Job reference: | V71 |
Summary
We are looking to appoint 2 Business Support Officers to provide administrative support to the services within the Town Hall.
You will need to be able to work well in a busy environment, be a good communicator and be a good problem solver.
The role includes assisting in the efficient and customer-focused operation of the Town Hall’s reception area, dealing with and acting on enquiries and complaints.
Applicants must also be able to handle a variety of clerical tasks such as filing, photocopying and message handling. You must also have a sound knowledge of IT systems and a good standard of numeracy and literacy in order to draft letters and calculate invoices.
For further information or an informal discussion about the post, please contact Sarah Whitwell on (01282) 661033.
The Borough of Pendle lies in Lancashire’s beautiful Pennines and is within easy reach of the Yorkshire Dales, the Lake District and the city of Manchester.
Pendle Borough Council offers an excellent work-life balance including an Agile Working Policy which allows a flexible approach to work location, flexitime with no core hours, up to 2 days flexi leave a month, compressed working options and up to 31 days annual leave.
The Council’s benefits package includes an excellent Local Government Pension Scheme, generous holiday allowance with the option to buy additional annual leave, a cycle to work scheme, home tech and car scheme salary sacrifice schemes. You will also be rewarded with access to our benefits programme, Vivup, which provides easy access to unbeatable discounts for retailers such as Argos, M&S, B&Q, Currys PC World, etc.
We welcome and encourage job applications from people of all backgrounds. Pendle Borough Council does not discriminate on any basis of disability, sex, marriage or civil partnership, race, gender reassignment, religion or belief, sexual orientation, age, pregnancy or maternity.
You will need to be able to work well in a busy environment, be a good communicator and be a good problem solver.
The role includes assisting in the efficient and customer-focused operation of the Town Hall’s reception area, dealing with and acting on enquiries and complaints.
Applicants must also be able to handle a variety of clerical tasks such as filing, photocopying and message handling. You must also have a sound knowledge of IT systems and a good standard of numeracy and literacy in order to draft letters and calculate invoices.
For further information or an informal discussion about the post, please contact Sarah Whitwell on (01282) 661033.
The Borough of Pendle lies in Lancashire’s beautiful Pennines and is within easy reach of the Yorkshire Dales, the Lake District and the city of Manchester.
Pendle Borough Council offers an excellent work-life balance including an Agile Working Policy which allows a flexible approach to work location, flexitime with no core hours, up to 2 days flexi leave a month, compressed working options and up to 31 days annual leave.
The Council’s benefits package includes an excellent Local Government Pension Scheme, generous holiday allowance with the option to buy additional annual leave, a cycle to work scheme, home tech and car scheme salary sacrifice schemes. You will also be rewarded with access to our benefits programme, Vivup, which provides easy access to unbeatable discounts for retailers such as Argos, M&S, B&Q, Currys PC World, etc.
We welcome and encourage job applications from people of all backgrounds. Pendle Borough Council does not discriminate on any basis of disability, sex, marriage or civil partnership, race, gender reassignment, religion or belief, sexual orientation, age, pregnancy or maternity.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.