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Business Support Officer
| Posting date: | 27 November 2025 |
|---|---|
| Salary: | £25,583 to £25,989 per year |
| Hours: | Full time |
| Closing date: | 21 December 2025 |
| Location: | Nelson, Lancashire |
| Remote working: | On-site only |
| Company: | Pendle Borough Council |
| Job type: | Permanent |
| Job reference: | V71 |
Summary
We are looking to appoint 2 Business Support Officers to provide administrative support to the services within the Town Hall.
You will need to be able to work well in a busy environment, be a good communicator and be a good problem solver.
The role includes assisting in the efficient and customer-focused operation of the Town Hall’s reception area, dealing with and acting on enquiries and complaints.
Applicants must also be able to handle a variety of clerical tasks such as filing, photocopying and message handling. You must also have a sound knowledge of IT systems and a good standard of numeracy and literacy in order to draft letters and calculate invoices.
For further information or an informal discussion about the post, please contact Sarah Whitwell on (01282) 661033.
Pendle is in Lancashire’s scenic Pennines, close to the Yorkshire Dales, Lake District, and Manchester.
We offer:
Flexible working, including no set core hours, up to 2 flexi days per month, and compressed hours
Up to 31 days annual leave
Flexible contracts requiring 2–3 days in the office each week (more if needed), so you should live within commuting distance of Nelson, Lancashire
Our Benefits include:
Local Government Pension Scheme
Option to buy extra annual leave
Cycle to Work, home tech, and car salary sacrifice schemes
Discounts at major retailers via the Vivup programme
We welcome applicants from all backgrounds and do not discriminate on any basis, including disability, gender, race, religion, sexual orientation, or age.
You will need to be able to work well in a busy environment, be a good communicator and be a good problem solver.
The role includes assisting in the efficient and customer-focused operation of the Town Hall’s reception area, dealing with and acting on enquiries and complaints.
Applicants must also be able to handle a variety of clerical tasks such as filing, photocopying and message handling. You must also have a sound knowledge of IT systems and a good standard of numeracy and literacy in order to draft letters and calculate invoices.
For further information or an informal discussion about the post, please contact Sarah Whitwell on (01282) 661033.
Pendle is in Lancashire’s scenic Pennines, close to the Yorkshire Dales, Lake District, and Manchester.
We offer:
Flexible working, including no set core hours, up to 2 flexi days per month, and compressed hours
Up to 31 days annual leave
Flexible contracts requiring 2–3 days in the office each week (more if needed), so you should live within commuting distance of Nelson, Lancashire
Our Benefits include:
Local Government Pension Scheme
Option to buy extra annual leave
Cycle to Work, home tech, and car salary sacrifice schemes
Discounts at major retailers via the Vivup programme
We welcome applicants from all backgrounds and do not discriminate on any basis, including disability, gender, race, religion, sexual orientation, or age.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.