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Receptionist

Job details
Posting date: 27 November 2025
Salary: £24,937.00 to £26,598.00 per year
Additional salary information: £24937.00 - £26598.00 a year
Hours: Full time
Closing date: 10 December 2025
Location: Sunderland, SR5 3XB
Company: NHS Jobs
Job type: Permanent
Job reference: D9134-25-0072

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Summary

Working with colleagues across the NENC ICB the post holder will provide an effective and efficient reception and single point of contact service to the organisation. This will be either, in person, over the telephone or other via any other source necessary to support delivery in the role. The post holder will be a key member of the business support function and will contribute to the smooth and efficient running of the reception services by being resilient, flexible and adaptable to a changing workload and responsibilities, ensuring deadlines are achieved. Ensuring the visitor register is updated and all visitors receive a visitor badge and are directed to their meetings in an efficient, polite and timely manner. Providing general advice of a non-clinical nature to patients, public, clients and other NHS staff. Respond and handle incoming telephone calls forwarding to the right person efficiently and professionally. To provide role cover for job share arrangement for receptionist role for annual leave/training/other when necessary. Proactively collate, update and maintain and apply own information retrieved through working knowledge and experience. Maintaining master copy for updating and sharing.

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