Care Coordinator - Domiciliary Care
| Posting date: | 27 November 2025 |
|---|---|
| Salary: | £25,000.00 to £26,500.00 per year |
| Additional salary information: | £25000.00 - £26500.00 a year |
| Hours: | Full time |
| Closing date: | 20 December 2025 |
| Location: | Birmingham, B37 7TP |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | L0127-25-0000 |
Summary
Care Coordination Act as the main point of contact for care staff regarding schedules. Liaise with clients and families to manage changes, queries, or concerns. Allocate appropriately skilled staff to service users based on needs, risk assessments, and preferences. Support the induction and shadowing process for new carers. Compliance & Quality Ensure care plans, visit notes, and documentation are accurate and up to date. Run reports and monitoring checks to ensure KPI's are met and payroll information is accurate. Assist with monitoring visits, spot checks, and audits as needed. Communication & Team Support Work with Registered Manager to support operational performance of the service. Work with external professionals (GPs, district nurses, social workers) Escalate safeguarding, risk, or quality concerns appropriately. Person Specification Essential Experience in care coordination within a domiciliary care setting. Proficient in using Care Rosteringsystems. Understanding of CQC standards and domiciliary care operations. Excellent communication and customer service skills. Strong organisational and multitasking ability. Proficient IT skills, including care management systems and MS Office. Ability to work on-call or participate in a rota (if required by your organisation). On-site parking