Domestic Supervisor
| Posting date: | 27 November 2025 |
|---|---|
| Hours: | Full time |
| Closing date: | 27 December 2025 |
| Location: | CV2 2DX |
| Remote working: | On-site only |
| Company: | ISS Facilities Services |
| Job type: | Permanent |
| Job reference: | 150345 |
Summary
Domestic Supervisor
Contract: Healthcare
Location: Coventry, CV2 2DX
Hours of work: 37.5
Contract Type: Permanent
Working Pattern: Monday to Sunday, 12:00–20:00, working every other weekend. When working a weekend, you will receive two days off during the week.
We are seeking a dedicated and organised Domestic Supervisor to manage a floor comprising 5–6 wards and lead a team of approximately 15 front-line cleaning staff.
This role is pivotal in ensuring the delivery of an effective and efficient domestic service within a healthcare environment.
You will be responsible for day-to-day operations, including auditing, staff supervision, and maintaining high standards of cleanliness and compliance.
Job Description
The successful candidate will have a strong background in cleaning services, proven supervisory experience in a similar setting (such as healthcare or education), and basic computer skills.
You will be confident in managing people, liaising with clients and staff, and handling administrative tasks.
This is an excellent opportunity for someone who thrives in a fast-paced environment and is committed to maintaining a safe and hygienic setting for patients and staff.
Key Responsibilities
Ensure the provision of an effective and efficient domestic service under the direction of the Domestic Services Manager / Facilities Manager.
Maintain clear and effective communication within the Domestic Department.
Participate in staff-related processes, including recruitment, sickness absence management, training, induction, and appraisals.
Promote fair and consistent supervision and discipline, supporting grievance and disciplinary procedures where required.
Organise and complete quality control inspections in conjunction with ward and departmental managers.
Maintain accurate staff records, work rotas, bonus documentation, and monitoring paperwork.
Handle staff queries professionally, authorise holidays, and arrange cover in line with departmental policies.
Professional and Personal Competencies/Qualifications
Previous supervisory experience in a similar setting (e.g healthcare or school setting).
Strong cleaning background and understanding of hygiene standards.
Basic computer skills for record-keeping and communication.
Excellent people skills and ability to liaise with clients and staff effectively.
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com
Contract: Healthcare
Location: Coventry, CV2 2DX
Hours of work: 37.5
Contract Type: Permanent
Working Pattern: Monday to Sunday, 12:00–20:00, working every other weekend. When working a weekend, you will receive two days off during the week.
We are seeking a dedicated and organised Domestic Supervisor to manage a floor comprising 5–6 wards and lead a team of approximately 15 front-line cleaning staff.
This role is pivotal in ensuring the delivery of an effective and efficient domestic service within a healthcare environment.
You will be responsible for day-to-day operations, including auditing, staff supervision, and maintaining high standards of cleanliness and compliance.
Job Description
The successful candidate will have a strong background in cleaning services, proven supervisory experience in a similar setting (such as healthcare or education), and basic computer skills.
You will be confident in managing people, liaising with clients and staff, and handling administrative tasks.
This is an excellent opportunity for someone who thrives in a fast-paced environment and is committed to maintaining a safe and hygienic setting for patients and staff.
Key Responsibilities
Ensure the provision of an effective and efficient domestic service under the direction of the Domestic Services Manager / Facilities Manager.
Maintain clear and effective communication within the Domestic Department.
Participate in staff-related processes, including recruitment, sickness absence management, training, induction, and appraisals.
Promote fair and consistent supervision and discipline, supporting grievance and disciplinary procedures where required.
Organise and complete quality control inspections in conjunction with ward and departmental managers.
Maintain accurate staff records, work rotas, bonus documentation, and monitoring paperwork.
Handle staff queries professionally, authorise holidays, and arrange cover in line with departmental policies.
Professional and Personal Competencies/Qualifications
Previous supervisory experience in a similar setting (e.g healthcare or school setting).
Strong cleaning background and understanding of hygiene standards.
Basic computer skills for record-keeping and communication.
Excellent people skills and ability to liaise with clients and staff effectively.
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.