Receptionist
| Posting date: | 26 November 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £19710-19710 per annum |
| Hours: | Full time |
| Closing date: | 10 December 2025 |
| Location: | Birmingham, B16 0RA |
| Company: | Serco Limited |
| Job type: | Permanent |
| Job reference: | 306191-43806319 |
Summary
Location: Ladywood Leisure Centre, B16 0RA
Working Hours: 30 hours per week, 2 week rota to cover a mixture of early, late and weekend shifts.
Salary: £19,710.05 per annum + Excellent benefits
Here at Birmingham Community Leisure trust our goal is to get more people, more active, more often. We provide affordable access to a wide range of sports and leisure facilities to support healthier and happier people across all segments of the local community. To deliver those services takes an enthusiastic and customer focused team
- and right now we are looking to recruit for a Receptionist to join the centre.
As the Receptionist you will be the first point of contact for our customers. Your role is to provide concise customer information and service with regards to the facility and its offerings. The role will involve a high level of customer interaction, which will be face to face, emails and dealing with queries over the telephone. In addition, there will be times when you will be required to assist other members of staff.
You will help in facilitating a safe, fun, and professional working environment with excellent development opportunities and free leisure access with excellent benefits and discounts.
Serco manages these facilities on a day-to-day basis on behalf of the Trust.
About you
We are looking to hear from candidates that have previous experience of dealing face to face with customers in a busy environment.
You will have good communication and customer care skills, have a maturity and calmness to work under pressure, the ability to handle cash and maintain customer records, as well as a good telephone manner and confident with using IT systems.
Why Serco
Meaningful and vital work: The nature of our business means you will do interesting work that matters – delivering essential services that touch people’s lives.
A world of opportunity: Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You’ll be able to broaden your experience and apply your skills in new ways.
Great people: We are a motivated team who will encourage you and help you to succeed. You’ll have the resources you need to do your job in a diverse and supportive environment.
What we offer
- Free membership at the Centre plus heavily discounted use of classes and facilities.
- Free safeguarding training and DBS check
- Excellent Development and Training Opportunities
- 6% employer matched pension contribution
- 21 days annual leave + Public Holidays (Pro rata for part time)
- Life assurance up to 2x base salary
- For all Leisure benefits please see link below
Employee Benefits (moreleisure.com)
#leisurejobs
Location: Ladywood Leisure Centre, B16 0RA
Working Hours: 30 hours per week, 2 week rota to cover a mixture of early, late and weekend shifts.
Salary: £19,710.05 per annum + Excellent benefits
Here at Birmingham Community Leisure trust our goal is to get more people, more active, more often. We provide affordable access to a wide range of sports and leisure facilities to support healthier and happier people across all segments of the local community. To deliver those services takes an enthusiastic and customer focused team
- and right now we are looking to recruit for a Receptionist to join the centre.
As the Receptionist you will be the first point of contact for our customers. Your role is to provide concise customer information and service with regards to the facility and its offerings. The role will involve a high level of customer interaction, which will be face to face, emails and dealing with queries over the telephone. In addition, there will be times when you will be required to assist other members of staff.
You will help in facilitating a safe, fun, and professional working environment with excellent development opportunities and free leisure access with excellent benefits and discounts.
Serco manages these facilities on a day-to-day basis on behalf of the Trust.
About you
We are looking to hear from candidates that have previous experience of dealing face to face with customers in a busy environment.
You will have good communication and customer care skills, have a maturity and calmness to work under pressure, the ability to handle cash and maintain customer records, as well as a good telephone manner and confident with using IT systems.
Why Serco
Meaningful and vital work: The nature of our business means you will do interesting work that matters – delivering essential services that touch people’s lives.
A world of opportunity: Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You’ll be able to broaden your experience and apply your skills in new ways.
Great people: We are a motivated team who will encourage you and help you to succeed. You’ll have the resources you need to do your job in a diverse and supportive environment.
What we offer
- Free membership at the Centre plus heavily discounted use of classes and facilities.
- Free safeguarding training and DBS check
- Excellent Development and Training Opportunities
- 6% employer matched pension contribution
- 21 days annual leave + Public Holidays (Pro rata for part time)
- Life assurance up to 2x base salary
- For all Leisure benefits please see link below
Employee Benefits (moreleisure.com)
#leisurejobs
Location: Ladywood Leisure Centre, B16 0RA
Working Hours: 30 hours per week, 2 week rota to cover a mixture of early, late and weekend shifts.
Salary: £19,710.05 per annum + Excellent benefits
Here at Birmingham Community Leisure trust our goal is to get more people, more active, more often. We provide affordable access to a wide range of sports and leisure facilities to support healthier and happier people across all segments of the local community. To deliver those services takes an enthusiastic and customer focused team
- and right now we are looking to recruit for a Receptionist to join the centre.
As the Receptionist you will be the first point of contact for our customers. Your role is to provide concise customer information and service with regards to the facility and its offerings. The role will involve a high level of customer interaction, which will be face to face, emails and dealing with queries over the telephone. In addition, there will be times when you will be required to assist other members of staff.
You will help in facilitating a safe, fun, and professional working environment with excellent development opportunities and free leisure access with excellent benefits and discounts.
Serco manages these facilities on a day-to-day basis on behalf of the Trust.
About you
We are looking to hear from candidates that have previous experience of dealing face to face with customers in a busy environment.
You will have good communication and customer care skills, have a maturity and calmness to work under pressure, the ability to handle cash and maintain customer records, as well as a good telephone manner and confident with using IT systems.
Why Serco
Meaningful and vital work: The nature of our business means you will do interesting work that matters – delivering essential services that touch people’s lives.
A world of opportunity: Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You’ll be able to broaden your experience and apply your skills in new ways.
Great people: We are a motivated team who will encourage you and help you to succeed. You’ll have the resources you need to do your job in a diverse and supportive environment.
What we offer
- Free membership at the Centre plus heavily discounted use of classes and facilities.
- Free safeguarding training and DBS check
- Excellent Development and Training Opportunities
- 6% employer matched pension contribution
- 21 days annual leave + Public Holidays (Pro rata for part time)
- Life assurance up to 2x base salary
- For all Leisure benefits please see link below
Employee Benefits (moreleisure.com)
#leisurejobs
Location: Ladywood Leisure Centre, B16 0RA
Working Hours: 30 hours per week, 2 week rota to cover a mixture of early, late and weekend shifts.
Salary: £19,710.05 per annum + Excellent benefits
Here at Birmingham Community Leisure trust our goal is to get more people, more active, more often. We provide affordable access to a wide range of sports and leisure facilities to support healthier and happier people across all segments of the local community. To deliver those services takes an enthusiastic and customer focused team
- and right now we are looking to recruit for a Receptionist to join the centre.
As the Receptionist you will be the first point of contact for our customers. Your role is to provide concise customer information and service with regards to the facility and its offerings. The role will involve a high level of customer interaction, which will be face to face, emails and dealing with queries over the telephone. In addition, there will be times when you will be required to assist other members of staff.
You will help in facilitating a safe, fun, and professional working environment with excellent development opportunities and free leisure access with excellent benefits and discounts.
Serco manages these facilities on a day-to-day basis on behalf of the Trust.
About you
We are looking to hear from candidates that have previous experience of dealing face to face with customers in a busy environment.
You will have good communication and customer care skills, have a maturity and calmness to work under pressure, the ability to handle cash and maintain customer records, as well as a good telephone manner and confident with using IT systems.
Why Serco
Meaningful and vital work: The nature of our business means you will do interesting work that matters – delivering essential services that touch people’s lives.
A world of opportunity: Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You’ll be able to broaden your experience and apply your skills in new ways.
Great people: We are a motivated team who will encourage you and help you to succeed. You’ll have the resources you need to do your job in a diverse and supportive environment.
What we offer
- Free membership at the Centre plus heavily discounted use of classes and facilities.
- Free safeguarding training and DBS check
- Excellent Development and Training Opportunities
- 6% employer matched pension contribution
- 21 days annual leave + Public Holidays (Pro rata for part time)
- Life assurance up to 2x base salary
- For all Leisure benefits please see link below
Employee Benefits (moreleisure.com)
#leisurejobs
Working Hours: 30 hours per week, 2 week rota to cover a mixture of early, late and weekend shifts.
Salary: £19,710.05 per annum + Excellent benefits
Here at Birmingham Community Leisure trust our goal is to get more people, more active, more often. We provide affordable access to a wide range of sports and leisure facilities to support healthier and happier people across all segments of the local community. To deliver those services takes an enthusiastic and customer focused team
- and right now we are looking to recruit for a Receptionist to join the centre.
As the Receptionist you will be the first point of contact for our customers. Your role is to provide concise customer information and service with regards to the facility and its offerings. The role will involve a high level of customer interaction, which will be face to face, emails and dealing with queries over the telephone. In addition, there will be times when you will be required to assist other members of staff.
You will help in facilitating a safe, fun, and professional working environment with excellent development opportunities and free leisure access with excellent benefits and discounts.
Serco manages these facilities on a day-to-day basis on behalf of the Trust.
About you
We are looking to hear from candidates that have previous experience of dealing face to face with customers in a busy environment.
You will have good communication and customer care skills, have a maturity and calmness to work under pressure, the ability to handle cash and maintain customer records, as well as a good telephone manner and confident with using IT systems.
Why Serco
Meaningful and vital work: The nature of our business means you will do interesting work that matters – delivering essential services that touch people’s lives.
A world of opportunity: Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You’ll be able to broaden your experience and apply your skills in new ways.
Great people: We are a motivated team who will encourage you and help you to succeed. You’ll have the resources you need to do your job in a diverse and supportive environment.
What we offer
- Free membership at the Centre plus heavily discounted use of classes and facilities.
- Free safeguarding training and DBS check
- Excellent Development and Training Opportunities
- 6% employer matched pension contribution
- 21 days annual leave + Public Holidays (Pro rata for part time)
- Life assurance up to 2x base salary
- For all Leisure benefits please see link below
Employee Benefits (moreleisure.com)
#leisurejobs
Location: Ladywood Leisure Centre, B16 0RA
Working Hours: 30 hours per week, 2 week rota to cover a mixture of early, late and weekend shifts.
Salary: £19,710.05 per annum + Excellent benefits
Here at Birmingham Community Leisure trust our goal is to get more people, more active, more often. We provide affordable access to a wide range of sports and leisure facilities to support healthier and happier people across all segments of the local community. To deliver those services takes an enthusiastic and customer focused team
- and right now we are looking to recruit for a Receptionist to join the centre.
As the Receptionist you will be the first point of contact for our customers. Your role is to provide concise customer information and service with regards to the facility and its offerings. The role will involve a high level of customer interaction, which will be face to face, emails and dealing with queries over the telephone. In addition, there will be times when you will be required to assist other members of staff.
You will help in facilitating a safe, fun, and professional working environment with excellent development opportunities and free leisure access with excellent benefits and discounts.
Serco manages these facilities on a day-to-day basis on behalf of the Trust.
About you
We are looking to hear from candidates that have previous experience of dealing face to face with customers in a busy environment.
You will have good communication and customer care skills, have a maturity and calmness to work under pressure, the ability to handle cash and maintain customer records, as well as a good telephone manner and confident with using IT systems.
Why Serco
Meaningful and vital work: The nature of our business means you will do interesting work that matters – delivering essential services that touch people’s lives.
A world of opportunity: Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You’ll be able to broaden your experience and apply your skills in new ways.
Great people: We are a motivated team who will encourage you and help you to succeed. You’ll have the resources you need to do your job in a diverse and supportive environment.
What we offer
- Free membership at the Centre plus heavily discounted use of classes and facilities.
- Free safeguarding training and DBS check
- Excellent Development and Training Opportunities
- 6% employer matched pension contribution
- 21 days annual leave + Public Holidays (Pro rata for part time)
- Life assurance up to 2x base salary
- For all Leisure benefits please see link below
Employee Benefits (moreleisure.com)
#leisurejobs
Location: Ladywood Leisure Centre, B16 0RA
Working Hours: 30 hours per week, 2 week rota to cover a mixture of early, late and weekend shifts.
Salary: £19,710.05 per annum + Excellent benefits
Here at Birmingham Community Leisure trust our goal is to get more people, more active, more often. We provide affordable access to a wide range of sports and leisure facilities to support healthier and happier people across all segments of the local community. To deliver those services takes an enthusiastic and customer focused team
- and right now we are looking to recruit for a Receptionist to join the centre.
As the Receptionist you will be the first point of contact for our customers. Your role is to provide concise customer information and service with regards to the facility and its offerings. The role will involve a high level of customer interaction, which will be face to face, emails and dealing with queries over the telephone. In addition, there will be times when you will be required to assist other members of staff.
You will help in facilitating a safe, fun, and professional working environment with excellent development opportunities and free leisure access with excellent benefits and discounts.
Serco manages these facilities on a day-to-day basis on behalf of the Trust.
About you
We are looking to hear from candidates that have previous experience of dealing face to face with customers in a busy environment.
You will have good communication and customer care skills, have a maturity and calmness to work under pressure, the ability to handle cash and maintain customer records, as well as a good telephone manner and confident with using IT systems.
Why Serco
Meaningful and vital work: The nature of our business means you will do interesting work that matters – delivering essential services that touch people’s lives.
A world of opportunity: Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You’ll be able to broaden your experience and apply your skills in new ways.
Great people: We are a motivated team who will encourage you and help you to succeed. You’ll have the resources you need to do your job in a diverse and supportive environment.
What we offer
- Free membership at the Centre plus heavily discounted use of classes and facilities.
- Free safeguarding training and DBS check
- Excellent Development and Training Opportunities
- 6% employer matched pension contribution
- 21 days annual leave + Public Holidays (Pro rata for part time)
- Life assurance up to 2x base salary
- For all Leisure benefits please see link below
Employee Benefits (moreleisure.com)
#leisurejobs
Location: Ladywood Leisure Centre, B16 0RA
Working Hours: 30 hours per week, 2 week rota to cover a mixture of early, late and weekend shifts.
Salary: £19,710.05 per annum + Excellent benefits
Here at Birmingham Community Leisure trust our goal is to get more people, more active, more often. We provide affordable access to a wide range of sports and leisure facilities to support healthier and happier people across all segments of the local community. To deliver those services takes an enthusiastic and customer focused team
- and right now we are looking to recruit for a Receptionist to join the centre.
As the Receptionist you will be the first point of contact for our customers. Your role is to provide concise customer information and service with regards to the facility and its offerings. The role will involve a high level of customer interaction, which will be face to face, emails and dealing with queries over the telephone. In addition, there will be times when you will be required to assist other members of staff.
You will help in facilitating a safe, fun, and professional working environment with excellent development opportunities and free leisure access with excellent benefits and discounts.
Serco manages these facilities on a day-to-day basis on behalf of the Trust.
About you
We are looking to hear from candidates that have previous experience of dealing face to face with customers in a busy environment.
You will have good communication and customer care skills, have a maturity and calmness to work under pressure, the ability to handle cash and maintain customer records, as well as a good telephone manner and confident with using IT systems.
Why Serco
Meaningful and vital work: The nature of our business means you will do interesting work that matters – delivering essential services that touch people’s lives.
A world of opportunity: Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You’ll be able to broaden your experience and apply your skills in new ways.
Great people: We are a motivated team who will encourage you and help you to succeed. You’ll have the resources you need to do your job in a diverse and supportive environment.
What we offer
- Free membership at the Centre plus heavily discounted use of classes and facilities.
- Free safeguarding training and DBS check
- Excellent Development and Training Opportunities
- 6% employer matched pension contribution
- 21 days annual leave + Public Holidays (Pro rata for part time)
- Life assurance up to 2x base salary
- For all Leisure benefits please see link below
Employee Benefits (moreleisure.com)
#leisurejobs
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Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.