Performance Analyst
| Dyddiad hysbysebu: | 26 Tachwedd 2025 |
|---|---|
| Oriau: | Llawn Amser |
| Dyddiad cau: | 26 Rhagfyr 2025 |
| Lleoliad: | EH144AP |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | Morson Talent |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 249261CLB-44957 |
Crynodeb
Appointment type: Permanent
Full time/part time: Full time
Location: Edinburgh. Hybrid
Salary: Starting from £36,410 plus annual company bonus
An exciting opportunity is available for a permanent Performance Analyst within the Scottish Water Customer Service Delivery (CSD)
Join Scottish Water's Energy Team, where we focus on reducing energy costs and promoting sustainability. In this role, you'll manage the Billing Validation and Payment Process, ensuring accuracy and timely payments of energy bills.
What you’ll do
Managing the contract with the external Bureau Service involves overseeing the validation of invoices to ensure accuracy and compliance. This includes regularly reviewing the services provided, addressing any discrepancies, and ensuring that all invoicing aligns with agreed-upon terms.
Ensuring that energy bills are paid promptly and reflect the highest degree of accuracy is crucial for maintaining financial efficiency. This responsibility entails verifying billing amounts, monitoring payment deadlines, and implementing processes to prevent errors.
Effectively managing billing queries with electricity suppliers is essential for resolving discrepancies and maintaining accurate records. This involves proactive communication to address issues, negotiating favourable terms when necessary, and ensuring that all billing information is accurate and up-to-date.
Additionally, ensuring that all sites are on the optimal tariff and capacity level helps in managing energy costs efficiently. This task requires regular assessment of energy usage patterns, comparison of available tariffs, and adjustments to capacity levels to align with operational needs and cost-saving opportunities.
What you’ll need
• You'll produce high-quality reports, maintaining a high standard of English in all written communications.
• In this role, you will analyse complex data to identify trends and solve problems effectively.
• Utilising tools like Excel databases, you will interpret and manage data efficiently. Presenting technical concepts in a clear and accessible manner to non-specialists will be part of your responsibilities.
• You will manage relationships with stakeholders and communicate effectively to meet their needs.
Looking out for you
While the work we do is important, we know it’s not the only thing that matters. That’s why we make sure you have everything you need to find a good work-life balance.??
You’ll get plenty of time to recharge with 38 days of holiday every year (including public holidays). And you can even buy five more if you need a little extra time. You can also take paid time off to volunteer in your community.
When it comes to major life events we have family-friendly policies around adoption, maternity, and parental leave. And for the everyday? We embrace flexible working.???
For your future, there’s our pension (the ‘know-what-you’ll-get-when-you-retire’ kind), as well as life assurance.