Student Support Officer
| Posting date: | 26 November 2025 |
|---|---|
| Hours: | Part time |
| Closing date: | 10 December 2025 |
| Location: | Glasgow, Scotland |
| Remote working: | Hybrid - work remotely up to 2 days per week |
| Company: | University of Glasgow |
| Job type: | Temporary |
| Job reference: | 185576 |
Summary
University Services
SAS Academic Services
Student Support Officer
Vacancy Reference: 185576
Salary: UofG Grade 5, £27,319 - £31,236 per annum.
This post is part time (31.5 hours per week) and fixed term to cover maternity leave for up to 12 months or until the substantive postholder returns.
Please Note: The University would consider a secondment opportunity for this post. Applicants should seek clearance for release for secondment from their line manager before making a formal application.
The University of Glasgow has been changing the world for more than 574 years, and we are one of the world's top 100 universities, ranked 12th in the world in the Times Higher Education (THE) World Impact Rankings 2024, demonstrating that we are not only one of the best universities in the United Kingdom, but one of the best universities for the world. Our people have always been at the forefront of innovation, and our past achievements inspire our current world changers.
This is a great opportunity for a Student Support Officer to join the University’s Academic Services.
We have an exciting opportunity for a Student Support Officer (SSO) to join the team. You will help students to be successful learners, by providing first line support, encouraging and helping students to resolve issues and difficulties, and signposting them to sources of information, advice and guidance in relation to their studies, their wellbeing and their future lives and careers.
As part of its commitment to the wellbeing and success of its students, the University of Glasgow is expanding its student support model to ensure that all students have access to a range of types of support appropriate to their needs and that services are visible, seamless, effective and tailored to the needs of the student community.
A wide programme of early intervention self-help activities and resources is complemented by a peer support programme and a network of College-based Student Support Officers and access to specialist student services, including Financial Aid, Careers, Counselling & Psychological Services, Disability Service, Learning Enhancement and Development Service (LEADS).
The network of College-based Student Support Officers is now expanding to create teams who will work across all 4 Colleges and School divides, as well as in specialist areas within Student and Academic Services. Working closely together as a network will ensure that students’ needs can be identified at an earlier stage and the most appropriate kind of support provided so that they can fulfil their learning potential.
They will share relevant insight and knowledge of the student journey to develop student services across the institution and collaborate with colleagues to promote University wide initiatives, that support our shared values and promote ambition and excellence.
Apply online at: Student Support Officer · University of Glasgow
Closing date: 10th December 2025
As part of Team UofG you will be a member of a world changing, inclusive community, which values ambition, excellence, integrity and curiosity.
As a valued member of our team, you can expect:
1 A warm welcoming and engaging organisational culture, where your talents are developed and nurtured, and success is celebrated and shared.
2 An excellent employment package with generous terms and conditions including 41 days of leave for full time staff, pension - pensions handbook https://www.gla.ac.uk/myglasgow/payandpensions/pensions/, benefits and discount packages.
3 A flexible approach to working.
4 A commitment to support your health and wellbeing, including a free 6-month UofG Sport membership for all new staff joining the University https://www.gla.ac.uk/myglasgow/staff/healthwellbeing/.
We believe that we can only reach our full potential through the talents of all. Equality, diversity and inclusion are at the heart of our values. Applications are particularly welcome from across our communities and in particular people from the Black, Asian and Minority Ethnic (BAME) community, and other protected characteristics who are under-represented within the University. Read more on how the University promotes and embeds all aspects of equality and diversity within our community https://www.gla.ac.uk/myglasgow/humanresources/equalitydiversity/.
We endorse the principles of Athena Swan https://www.gla.ac.uk/myglasgow/humanresources/equalitydiversity/athenaswan/ and hold bronze, silver and gold awards across the University.
We are investing in our organisation, and we will invest in you too. Please visit our website https://www.gla.ac.uk/explore/jobs/ for more information.
SAS Academic Services
Student Support Officer
Vacancy Reference: 185576
Salary: UofG Grade 5, £27,319 - £31,236 per annum.
This post is part time (31.5 hours per week) and fixed term to cover maternity leave for up to 12 months or until the substantive postholder returns.
Please Note: The University would consider a secondment opportunity for this post. Applicants should seek clearance for release for secondment from their line manager before making a formal application.
The University of Glasgow has been changing the world for more than 574 years, and we are one of the world's top 100 universities, ranked 12th in the world in the Times Higher Education (THE) World Impact Rankings 2024, demonstrating that we are not only one of the best universities in the United Kingdom, but one of the best universities for the world. Our people have always been at the forefront of innovation, and our past achievements inspire our current world changers.
This is a great opportunity for a Student Support Officer to join the University’s Academic Services.
We have an exciting opportunity for a Student Support Officer (SSO) to join the team. You will help students to be successful learners, by providing first line support, encouraging and helping students to resolve issues and difficulties, and signposting them to sources of information, advice and guidance in relation to their studies, their wellbeing and their future lives and careers.
As part of its commitment to the wellbeing and success of its students, the University of Glasgow is expanding its student support model to ensure that all students have access to a range of types of support appropriate to their needs and that services are visible, seamless, effective and tailored to the needs of the student community.
A wide programme of early intervention self-help activities and resources is complemented by a peer support programme and a network of College-based Student Support Officers and access to specialist student services, including Financial Aid, Careers, Counselling & Psychological Services, Disability Service, Learning Enhancement and Development Service (LEADS).
The network of College-based Student Support Officers is now expanding to create teams who will work across all 4 Colleges and School divides, as well as in specialist areas within Student and Academic Services. Working closely together as a network will ensure that students’ needs can be identified at an earlier stage and the most appropriate kind of support provided so that they can fulfil their learning potential.
They will share relevant insight and knowledge of the student journey to develop student services across the institution and collaborate with colleagues to promote University wide initiatives, that support our shared values and promote ambition and excellence.
Apply online at: Student Support Officer · University of Glasgow
Closing date: 10th December 2025
As part of Team UofG you will be a member of a world changing, inclusive community, which values ambition, excellence, integrity and curiosity.
As a valued member of our team, you can expect:
1 A warm welcoming and engaging organisational culture, where your talents are developed and nurtured, and success is celebrated and shared.
2 An excellent employment package with generous terms and conditions including 41 days of leave for full time staff, pension - pensions handbook https://www.gla.ac.uk/myglasgow/payandpensions/pensions/, benefits and discount packages.
3 A flexible approach to working.
4 A commitment to support your health and wellbeing, including a free 6-month UofG Sport membership for all new staff joining the University https://www.gla.ac.uk/myglasgow/staff/healthwellbeing/.
We believe that we can only reach our full potential through the talents of all. Equality, diversity and inclusion are at the heart of our values. Applications are particularly welcome from across our communities and in particular people from the Black, Asian and Minority Ethnic (BAME) community, and other protected characteristics who are under-represented within the University. Read more on how the University promotes and embeds all aspects of equality and diversity within our community https://www.gla.ac.uk/myglasgow/humanresources/equalitydiversity/.
We endorse the principles of Athena Swan https://www.gla.ac.uk/myglasgow/humanresources/equalitydiversity/athenaswan/ and hold bronze, silver and gold awards across the University.
We are investing in our organisation, and we will invest in you too. Please visit our website https://www.gla.ac.uk/explore/jobs/ for more information.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.