Team Administrator
| Posting date: | 26 November 2025 |
|---|---|
| Salary: | £24,937.00 to £26,598.00 per year |
| Additional salary information: | £24937.00 - £26598.00 a year |
| Hours: | Full time |
| Closing date: | 10 December 2025 |
| Location: | Stoke-on-Trent, ST4 6TH |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9232-25-0324 |
Summary
1. Providing and receiving routine information which may sometimes require tact or persuasive skills orskills to overcome barriers to understanding. This may also involve providing and receiving complex orHR Use OnlyJob Ref:CHC_GENAC03Band 4 Medical Secretary/Admin LeadDirectorate Senior Business AdministratorBand 3 Team AdministratorCHC_GENAC03 (March2019) 2sensitive information, and providing advice, instruction or training to groups where the subject matteris straightforward. In particular, this will involve: Responding to appropriate requests for information Acting on correspondence responding to, or referring to the appropriate person Providing routine advice on areas of knowledge/expertise, in a manner relevant to the audienceand topic area (i.e. staff, students, external parties) Liaison with partner services and organisations Preparation/completion of routine documents, including letters, reports, presentations andforms e.g. photocopying, filing Handling telephone queries and directing as appropriate. Assisting patients/clients/relatives during incidental contacts such as phone calls.2. The role will require capacity to make decisions, which may require consideration of a range of options,such as: Judgements on how to deal with enquiries, staff/carers/external contacts Prioritising work, resolving conflicting diary appointments and schedules3. Responsible for data entry, text processing or storage of data compiled by others, utilising paper orcomputer based data entry systems. Particular systems used in this role are detailed underSpecialist/Technical requirements. This may include activities such as: Taking and transcribing formal minutes Producing basic statistical reports Maintaining information systemsIt is probable that the role will require use of VDU equipment for a substantial proportion of time, anddoes require advanced keyboard skills equivalent to typing at RSA level 3.4. Understanding of a range of routine work procedures some of which may fall outside of the immediatework area. To be guided by precedent and clearly defined occupational policies, protocols proceduresand codes of conduct relevant to work area. Work is managed rather than supervised.5. Planning and organisation of straightforward tasks, activities or programmes. This may includeactivities such as: Maintaining effective filing systems and electronic databases. Co-ordinate programmes of work (such as training schedules, events or the use of rooms,setting up of rooms)CHC_GENAC03 (March2019) 3 Arranging meetings and diary management, managing on-call rotas6. Responsible for maintaining auditable stock control and/or security of stock, with particular emphasison cash office and stationary but also extended to the management and control of other resourcessuch as clinical/medical stock or projectors and laptops. Receipt of goods Maintaining stock levels, issuing stock Cash office control7. Provide advice, or demonstrate own activities or workplace routines to new or less experiencedemployees in own work area.8. To undertake surveys or audits, as necessary to own work.