Ward Clerk | Great Western Hospitals NHS Foundation Trust
| Posting date: | 25 November 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £24,465 per annum, pro rata |
| Hours: | Part time |
| Closing date: | 25 December 2025 |
| Location: | Swindon, SN3 6BB |
| Company: | The Great Western Hospitals NHS FT |
| Job type: | Permanent |
| Job reference: | 7530801/249-7530801 |
Summary
This role requires you to have current right to work in the UK which enables you to undertake the role without need of sponsorship. Accordingly, we regret that any application will not be considered if this requirement is not met. Given the current UK immigration requirements this role is not eligible for sponsorship, and it is not possible for the Trust to sponsor applicants for a visa for this role
15 hrs per week (8:00 am till 16:00 pm Tuesday and Wednesday)
12 hrs per week (16:00 pm till 19:00 pm Monday, Tuesday, Wednesday, Thursday)
The Great Western Hospitals NHS Foundation Trust are recruiting for a Ward Clerk to support on Mercury Ward.
The Ward Clerk will undertake administrative work whilst also providing reception duties for the ward/department as per standard systems and processes, in order to support effective patient flow. The Ward Clerk will need to work without close supervision, using their own initiative when dealing with enquiries that arise. Close co-operation with Medical Records, Secretarial staff as well as the clinical staff, is vital. The post demands the ability to communicate at all levels with patients, relatives and medical colleagues to maintain a high standard of service to meet the needs of the patient and the business.
Work from Ward/department reception being the focal point of contact for patients and visitors as well as colleagues.
Answering the telephone, dealing with queries, transferring calls and taking messages when needed.
To keep the patient administration systems up to date and accurate at all times, including amending patient demographics, the input of admission, discharge referral and transfer information, tracking all health records to Ensure their current location is recorded as per Trust policy.
Case note maintenance. Filing paperwork/loose history and liaising with health records
Ensure admission and discharge book is kept up to date and accurate
Ensure daily ward list has been completed and accurate
Receive and welcome visitors onto the ward and providing appropriate ward information leaflets
Ensure property of deceased patients has been taken to Bereavement Services and to assist with patient valuables working alongside the Trusts Security department
“Our STAR values – Service, Teamwork, Ambition and Respect – are a golden thread running through everything we do. These values serve as a guiding principle, driving us towards our vision of delivering great joined up services to our local community. Whether at home, in the community, or within the hospital, our goal is to empower individuals to lead independent and healthier lives.”
Sort and distribute general ward/department correspondence e.g. Referrals to other departments or services
Sort and distribute post to other staff members and patients
Upkeep and maintain the notes trolley on the ward, ensuring trolley is dust free, serviceable and stocked with the appropriate paperwork to enable speedier ward rounds
Report and record maintenance problems to the Trusts works department
Attend relevant ward/department meetings and take minutes if necessary e.g. MDT’s
Please see attached JD for full responsibilities
This advert closes on Tuesday 2 Dec 2025
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.