Clerical Assistant
| Posting date: | 25 November 2025 |
|---|---|
| Salary: | £25,185 to £25,450 per year |
| Hours: | Full time |
| Closing date: | 07 December 2025 |
| Location: | Newport, Isle Of Wight |
| Remote working: | Hybrid - work remotely up to 3 days per week |
| Company: | Isle of Wight Council |
| Job type: | Temporary |
| Job reference: | 2025_1640 |
Summary
37 hours per week
The Council tax team is currently seeking a full time permanent Clerical Assistant to join their busy team to assist with the billing, collection and recovery of Council tax.
Main responsibilities will include:
Assisting with all aspects of administration across the Council Tax team.
Dealing with incoming and outgoing calls from Customers.
Corresponding through letter and email to Customers and other departments.
Monitoring and processing payments.
Ensuring Customer accounts are accurate and up to date.
Amending Customer accounts to reflect change in circumstances.
Signposting customers to other services and departments.
An eye for detail will be essential and the successful candidate will have:
Excellent word processing and numeracy skills.
Strong verbal communication skills – able to liaise at all levels.
Demonstrable team working skills.
A good eye for detail and a meticulous approach to workloads.
The ability to work to strict deadlines in a performance driven environment.
For further information or an informal discussion please contact Imogen Kelly on 01983 821000 ext. 8946 or email imogen.kelly@iow.gov.uk
Join #TeamIWC and you'll receive our staff benefits package, including:
Annual leave entitlement of 32 days p/a PLUS public holidays!
Local Government pension scheme
Discounted Solent ferry travel
Island bus network discount
Cycle to work scheme
Staff parking permit scheme
Discounted island sports & leisure gym membership
National and local discounts & benefits schemes
Relocation scheme of up to £8,000 may be available for some roles (subject to criteria)
Travel allowance may be available if commuting from the mainland (subject to criteria)
The Council tax team is currently seeking a full time permanent Clerical Assistant to join their busy team to assist with the billing, collection and recovery of Council tax.
Main responsibilities will include:
Assisting with all aspects of administration across the Council Tax team.
Dealing with incoming and outgoing calls from Customers.
Corresponding through letter and email to Customers and other departments.
Monitoring and processing payments.
Ensuring Customer accounts are accurate and up to date.
Amending Customer accounts to reflect change in circumstances.
Signposting customers to other services and departments.
An eye for detail will be essential and the successful candidate will have:
Excellent word processing and numeracy skills.
Strong verbal communication skills – able to liaise at all levels.
Demonstrable team working skills.
A good eye for detail and a meticulous approach to workloads.
The ability to work to strict deadlines in a performance driven environment.
For further information or an informal discussion please contact Imogen Kelly on 01983 821000 ext. 8946 or email imogen.kelly@iow.gov.uk
Join #TeamIWC and you'll receive our staff benefits package, including:
Annual leave entitlement of 32 days p/a PLUS public holidays!
Local Government pension scheme
Discounted Solent ferry travel
Island bus network discount
Cycle to work scheme
Staff parking permit scheme
Discounted island sports & leisure gym membership
National and local discounts & benefits schemes
Relocation scheme of up to £8,000 may be available for some roles (subject to criteria)
Travel allowance may be available if commuting from the mainland (subject to criteria)
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.