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Senior Phlebotomist
| Posting date: | 25 November 2025 |
|---|---|
| Salary: | £29,485.00 to £31,088.00 per year |
| Additional salary information: | £29485.00 - £31088.00 a year |
| Hours: | Full time |
| Closing date: | 09 December 2025 |
| Location: | London, N22 6YQ |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9220-25-0828 |
Summary
Communication To ensure effective communication with all staff, patients and relatives/carers demonstrating politeness and empathy, always maintaining confidentiality. To communicate clearly and effectively with the phlebotomy team and report back regularly to the Phlebotomy manager. To escalate any issues effectively. To work closely with medical, nursing, laboratory, and phlebotomy staff to provide a rapid collection service, in line with the requirements of Whittington Hospital NHS Trust and outreach sites. To ensure all the relevant information is relayed to clinical, nursing or laboratory staff in a timely manner. Able to demonstrate customer care skills when listening to concerns, dealing courteously with visitors, staff, and patients and when using the telephone. To identify when there are special needs for individual patients and help communicate this in the appropriate way. Patient Care Co-operate with clinical, administrative and managerial colleagues to understand their roles within the team and appreciate patient priorities. Deliver care to all patients regardless of their values, customs, gender, race, culture, religion or preferences. Deliver care that always upholds patients privacy and dignity. Report any clinical concerns or abnormalities to a registered professional. Check that relevant equipment is available and in working order, reporting any defects to the relevant staff. Receive, check and unpack deliveries to the unit and report on stock levels. Managing people and resources To help supervise the phlebotomy team daily and escalate any issues to the phlebotomy manager where necessary. To help maintain adequate stock levels of blood collection bottles and consumables for the department. To help ensure that new/junior members of the team always follow the Standard Operating procedures for the phlebotomy department. To ensure new phlebotomists follow the appropriate training programme. Personal and People Development To ensure that all phlebotomists follow all policies and recommendations required for accreditation by the Clinical Pathology Accreditation. To act as a role model to other phlebotomy staff To assist with the training and supervision of junior learners following the departmental training programme To actively participate in yearly appraisals and annual staff reviews Participate in the Trust Mandatory Training Programme. Physical Skills To demonstrate confidently how to deal with body fluids and other hazardous substances and use discretion. To have good hand eye co-ordination and use manual dexterity involving fine manipulative and repetitive movements essential for the procedure of taking blood in a safe and accurate way. To be able to comfort and reassure patients. Be confident in drawing blood from critically ill, vulnerable, and elderly patients Health and Safety, security, and trust policies To ensure that all phlebotomists understand and comply with all Trust Policies and Procedures To understand and adhere to the Trust policy and infection control principal standards to minimise risk to patients and ensure high quality care. To be responsible for the daily cleaning of phlebotomy work areas (cubicles, trolleys etc) and make sure they are disinfected and re-stocked on a regular basis. To make sure they are kept clean and tidy to maintain patient confidence and prevent infection. To respect patient confidentiality and in particular the confidentiality of electronically stored data in line with the Data Protection Act (1998) and follow the Caldicott principles and common law duty of confidentiality. To follow the record keeping guidelines established by the Trust and ensure compliance with the Freedom of Information Act. The post holder must be aware of individual responsibilities under the Health and Safety at Work Act and identify and report as necessary any untoward accident, incident or potentially hazardous environment. Quality The post holder is expected to collect blood samples from all patients in any clinical setting as requested by an authorised manager, by means of venepuncture, using the method most appropriate to the individual patients needs and requirements. The post holder is expected to ensure that the required identification details are checked on every patient before the phlebotomy procedure is performed. The post holder is expected to collect blood samples for a wide variety of tests, the correct volume of which must be collected into the appropriate blood specimen tubes. Blood sample tubes must be labelled with the details of the relevant patient. Sample tubes should be labelled manually with all of the required information at the bedside and in the presence of the patient, or a sticky label must be applied if available. The post holder is legally required to legibly and accurately label all blood transfusion sample tubes manually. The post holder is expected to maintain the quality of blood samples at all relevant stages in line with established procedures and protocols. The post holder is expected to participate in research, audit and quality initiatives. The post holder is expected to handle and process blood samples in a way that: is consistent with the indicated degree of risk or urgency; maintains the required quality and integrity; ensures that the samples are matched with the relevant forms and/or other documentation; is appropriate to the nature and stage of a patients treatment; is appropriate to the nature and condition of the sample. The post holder is required to contribute to continuous quality and service improvement. The job description is not intended to be exhaustive and it is likely that duties may be altered from time to time in the light of changing circumstances and after consultation with the post holder. The post holder might be required to work across the Trust at any time throughout the duration of his/her contract, which may entail travel and working at different sites and clinics.