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Medical Receptionist/Care Navigator

Job details
Posting date: 25 November 2025
Salary: £12.21 to £12.60 per hour
Additional salary information: £12.21 - £12.60 an hour
Hours: Full time
Closing date: 05 December 2025
Location: Retford, DN22 6FB
Company: NHS Jobs
Job type: Permanent
Job reference: A3243-25-0011

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Summary

A Medical receptionist serves as the first point of contact for patients in a health care setting. They are responsible for managing front desk operations, providing excellent patient service, and supporting clinical staff through accurate administrative work. This role requires strong communication skills, attention to details, and the ability to work in a fast paced medical environment. The main responsibilities of the role include: > Greeting patients in a warm, friendly, and professional manner. > Answering incoming calls, responding to enquiries and routine messages appropriately. > Schedule, confirm, and manage patient appointments. > Maintain patient confidentiality in accordance with GDPR and practice policies.

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