Benefits Support Manager
| Posting date: | 25 November 2025 |
|---|---|
| Salary: | £47,810.00 to £54,710.00 per year |
| Additional salary information: | £47810.00 - £54710.00 a year |
| Hours: | Full time |
| Closing date: | 09 December 2025 |
| Location: | Newcastle upon Tyne, NE15 8NX |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | G9914-25-0280 |
Summary
In this role, you are accountable for: Delivering timely and accurate reporting of portfolio benefits and wider system efficiencies for designated services to support monthly and quarterly benefits reporting at both directorate, portfolio and NHSBSA Board level. This includes reviewing and validating analysis supplied by the Benefits Analyst and following up on anomalies with service areas where necessary. Supporting and reviewing the development of dashboards and reporting tools as required to support benefits modelling and reporting, working with the Benefits Analyst to implement improvements in reporting, including automation, data analysis, insight and data presentation to meet business needs. Working closely with the Benefits Analyst, review the outputs of the benefits module of the portfolio management system to ensure that benefits records for designated services are accurate and up to date. Delivering benefits workshops and developing benefits profiles for projects and programmes. Reviewing project benefits reporting as part of project gateway review responsibilities. Developing and maintaining relationships with members of PRBs and projects boards, PMD and Finance colleagues and external. Attending PRBs and other project boards, actively supporting the review of project benefits, responding to queries, challenging assumptions and highlighting areas for discussion. The postholder will be confident in developing an appropriate style that supports colleagues understanding of benefits, using various means such as online meetings, phone calls and face to face meetings. It is essential that the postholder is capable of flexibility in their approach. Achieving team and personal objectives in accordance with the SPBDG business planning priorities. Communicating effectively, both verbally and in writing, complex benefits information and models with staff within and outside of the NHSBSA in relation to the provision of benefits services. Working independently with minimal supervision and collaborating closely with your team to contribute to overall team performance. Delivering training, support, advice and guidance to colleagues on benefits related matters. Deputising for other Benefits Support Managers when required. Supporting the Benefits Lead in the development of benefits guidance, products and services. Supporting the Benefits Lead by undertaking first stage review of business cases, highlighting areas which require additional review and further input from the business case author. Deputising for the Benefits Lead in non-staff matters such as attending Portfolio and Programme Assurance Group (PPAG). Delivering post project reviews to collate lessons learned in respect of benefits and to validate the benefits realisation is on track. Supporting the Benefits Lead in the development of wider system efficiency proposals for discussion with commissioners and sponsors.