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Billing Coordinator

Job details
Posting date: 25 November 2025
Hours: Full time
Closing date: 23 December 2025
Location: DY8 1PA
Company: Mitie
Job type: Permanent
Job reference: 86125

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Summary

Job Title: Billing Coordinator

Location: Stourbridge

Reports To: Commercial Director



Hours of Work: Monday - Thursday 9am - 5pm Friday 9am - 4pm, but flexibility is required.



We are looking for a Billing Coordinator to join our busy Commercial Team to support with and manage the client billing process.



Duties:

-Ensuring that client information and details are kept up to date

-Creating and sending invoices and statements to customers

-Checking the data inputted to ensure the accuracy of the final invoice

-Tracking payments and ensuring that payment is received in line with Company policy

-Reporting issues or irregularities to the Commercial Director

-Fixing billing errors by issuing debit and credit notes

-Recovering outstanding debts

-Handling clients' account queries

-Ordering goods as required



Candidate Skill Requirements:

-Excellent communication and interpersonal skills

-Organisational skills

-IT literate with good typing skills and confident using a range of Microsoft Office programmes including Outlook, Word and Excel

-Time management skills and the ability to prioritise workloads effectively

-Customer service skills

-Problem-solving skills and the ability to come up with creative solutions to issues

-Able to work with a team, take direction from others and collaborate effectively



Benefits

-25 days holiday plus bank holidays

-Company Car

-Life Insurance

-24 hours GP Helpline

-Employee Assistance Program



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