Enquiry Officer (Revenues)
| Posting date: | 25 November 2025 |
|---|---|
| Salary: | £31,802 per year |
| Hours: | Full time |
| Closing date: | 09 December 2025 |
| Location: | Hailsham, East Sussex |
| Remote working: | Hybrid - work remotely up to 3 days per week |
| Company: | Wealden District Council |
| Job type: | Permanent |
| Job reference: | N6059 |
Summary
Would you like to be part of a small, specialised team responsible for maximising Council income?
Who are we looking for?
We are looking for a committed and motivated individual to join our Revenues team as an Enquiry Officer.
What will the role involve?
You will assist the Council Tax and Business Rates teams to maximise income by identifying new properties, as well as being a vital point of contact for our residents who may qualify for discounts or exemptions
You will manage your own workload, travelling all over the district to view and inspect both new and existing properties, ensuring that liabilities are correct and appropriate reliefs are verified and awarded
You will monitor, investigate and inspect new properties, issuing completion notices in a timely manner to support council finances and tax base
What skills, knowledge and abilities do you require for the role?
Experience of dealing with customers and/or members of the public
Experience working in a revenues section or equivalent financial office environment, including using a computer to input sensitive information
The ability to provide a high quality customer-focused service and communicate effectively using a range of methods and tools
What do we offer?
Competitive salary & pension scheme.
A friendly, supportive team.
Opportunities for continuing professional development.
Hybrid working.
About Wealden
Wealden District Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment.
We are committed to maintaining a diverse workforce and an inclusive work environment. We value the differences that people bring from all backgrounds and communities, and all applications will be treated on merit.
Ethical Use of AI in Applications
We welcome innovation and do not automatically exclude candidates who use AI tools during the application process. However, we assess each application to ensure the candidate genuinely understands the role and its requirements.
AI may be used ethically and responsibly, provided it supports, rather than compromises our core values of integrity, transparency, and fairness. During assessments and interviews, candidates must present their own skills and experience without assistance from others, external resources, or AI, unless explicitly instructed otherwise.
Who are we looking for?
We are looking for a committed and motivated individual to join our Revenues team as an Enquiry Officer.
What will the role involve?
You will assist the Council Tax and Business Rates teams to maximise income by identifying new properties, as well as being a vital point of contact for our residents who may qualify for discounts or exemptions
You will manage your own workload, travelling all over the district to view and inspect both new and existing properties, ensuring that liabilities are correct and appropriate reliefs are verified and awarded
You will monitor, investigate and inspect new properties, issuing completion notices in a timely manner to support council finances and tax base
What skills, knowledge and abilities do you require for the role?
Experience of dealing with customers and/or members of the public
Experience working in a revenues section or equivalent financial office environment, including using a computer to input sensitive information
The ability to provide a high quality customer-focused service and communicate effectively using a range of methods and tools
What do we offer?
Competitive salary & pension scheme.
A friendly, supportive team.
Opportunities for continuing professional development.
Hybrid working.
About Wealden
Wealden District Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment.
We are committed to maintaining a diverse workforce and an inclusive work environment. We value the differences that people bring from all backgrounds and communities, and all applications will be treated on merit.
Ethical Use of AI in Applications
We welcome innovation and do not automatically exclude candidates who use AI tools during the application process. However, we assess each application to ensure the candidate genuinely understands the role and its requirements.
AI may be used ethically and responsibly, provided it supports, rather than compromises our core values of integrity, transparency, and fairness. During assessments and interviews, candidates must present their own skills and experience without assistance from others, external resources, or AI, unless explicitly instructed otherwise.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.