Customer Service Advisor
| Posting date: | 25 November 2025 |
|---|---|
| Salary: | £24,310 per year, pro rata |
| Hours: | Full time |
| Closing date: | 09 December 2025 |
| Location: | PO1 2SE |
| Remote working: | On-site only |
| Company: | University of Portsmouth |
| Job type: | Permanent |
| Job reference: | REC00004287 |
Summary
As part of the front-of-house Customer Service Advisor team, you will ensure that all visitors experience exceptional customer service, contributing to the overall reputation and positioning of the University as a leading institution for sport. By providing a seamless and welcoming front-of-house experience, this position plays a vital part in delivering customer service functions and fostering a positive environment where students, staff, and the wider community feel welcomed, engaged and connected, ultimately enhancing their sense of belonging to the University's vibrant sports culture.
The working pattern for this post is to be confirmed and will be on a rota basis. We may be able to offer reduced candidates for the right candidate. This position is working on-site only, so we are unable to support hybrid working for this appointment.
The interviews are currently anticipated to be held on 15 December 2025.
A Disclosure and Barring Service (DBS) check is required for this post.
The working pattern for this post is to be confirmed and will be on a rota basis. We may be able to offer reduced candidates for the right candidate. This position is working on-site only, so we are unable to support hybrid working for this appointment.
The interviews are currently anticipated to be held on 15 December 2025.
A Disclosure and Barring Service (DBS) check is required for this post.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.