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Receptionist/ Legal Secretary

Job details
Posting date: 25 November 2025
Salary: Not specified
Additional salary information: £23,809
Hours: Full time
Closing date: 25 December 2025
Location: Mansfield, Nottinghamshire
Remote working: On-site only
Company: Bhatia Best
Job type: Permanent
Job reference: FFR/MANS/SEC/25/11

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Summary

Bhatia Best are a leading firm based in the East Midlands who specialise in Criminal Defence, Family Law, Personal Injury, Public Law and Community Care.

We have an exciting opportunity for a receptionist/ legal secretary to join our Family Department at our busy Mansfield office.

DUTIES AND RESPONSIBILITIES:
1. Receive and transfer incoming phone calls in a polite, efficient and courteous manner.
2. To greet and attend all office visitors in a courteous and professional manner.
3. Undertake all reception duties relevant to staff, clients and visitors.
4. To provide secretarial and administrative support to caseworkers.

DUTIES AND RESPONSIBILITIES:
1. Operate the company’s telephone system.
2. Maintain and record the company’s “in/out staff log”.
3. Typing/word processing per dictation from caseworkers.
4. Maintenance of the company’s case management systems and electronic file records.
5. Arranging and recording appointments and prison visits within diary systems.
6. Telephone interaction with clients and others.
7. Back up secretarial support to other Departments/Caseworkers.
8. Engage and disengage the company’s emergency divert systems.
9. Ensure compliance with SQM and internal systems.
10. File opening upon the company’s case management systems.
11. Offer guidance and support to Office Assistants with supervision as necessary.
12. Secure office entrance/front desk at close of business.
13. Comply with the company’s Office Manual.
14. Assist in the training of new recruits.
15. Maintain client confidentiality and legal professional privilege.


Please note office hours are Monday to Friday, 9am - 5.30pm with one hour for lunch.

Please include your current salary/salary expectations within your application.

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